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“Worn Down - Not Clean - No Service in Weekends” 2 of 5 stars
Review of Scandic Eremitage

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Scandic Eremitage
3.5 of 5 Hotel   |   Klampenborgvej 230, Kongens Lyngby 2800, Denmark   |  
Hotel amenities
Ranked #1 of 1 Hotels in Kongens Lyngby
Aalborg, Denmark
Top Contributor
104 reviews 104 reviews
32 hotel reviews
Reviews in 50 cities Reviews in 50 cities
50 helpful votes 50 helpful votes
“Worn Down - Not Clean - No Service in Weekends”
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is worn down and scruffy "on the edges". The bathroom door in room 417 was almost rotten on the inside due to splashing water from the bath.
Furthermore, you should note that there is absolute NOTHING concerning service during the weekends - no bar, no restaurant. It is a B&B during weekends.
The front desk staff is very helpful, friendly and service-minded, but the hotel management gives them little chance to be helpful as they have more or less shut the hotel down during weekends.
The rooms are fairly large and with views over Lyngby almost from every floor.
The quality of sleep is very poor, as the hotel management have in their own isolated wisdom decided to offer guests the cheapest of the cheapest (small) pillows and the down is more or less only a thick blanket. I will never learn to understand why a hotel wants to save money on the very reason you use a hotel: The bed and it's comfort....
The cleaning of the room - room 417 - was, shall we say, less than ideal. Under the beds there were a water bottle, and in the bathroom someone had delighted us with smearing what looked like two "particles" from his/her nose on the wall next to the mirror/hairdryer. Delightful cleaning.... Yuck!

Stayed December 2014, traveled with friends
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97 reviews from our community

Traveler rating
    4
    35
    32
    17
    9
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14
13
9
56
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 7, 2014 via mobile

So I have to stay here when on business in lyngby. Location is close to office and it's the preferred hotel. It's not a bad place to stay.

Pro:
-good location and right on top of shopping mall and opposite the magasin department store
-central walking street w restaurants is a block away
-it's about 6 min walk to train station
-rooms are relatively big (think Scandinavian minimalism big)
-free wifi
-restaurant w decent food on site
-not as expensive as some hotels in area and in Copenhagen

Cons:
-no gym on site. Have to walk to one near train station but use is included.
-towels are few, thin and once upon a time used to be white
-tiny beds..think coffin size and equally tiny pillows. Not very comfy
-minimalism everywhere-no body lotion, no tissue, no bottled water, no fridge and see through toilet paper

  • Stayed November 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Michael Raunsbj... M, Front Office Manager at Scandic Eremitage, responded to this review, 4 weeks ago
Dear Champagnencaviar,

Many thanks for taking the time to review Scandic Eremitage on Tripadvisor -. we appreciate your constructive feed-back.

We are happy to hear that you enjoyed your stay with us - despite a few cons - our rooms are 34 sqm which is pretty large compared to Scandinavian standards - our beds are 105 cm wide.

The lack of fridge is based on an environmental decision taken on all our 162 hotels through out Europe - Scandic as a chain would like to be as enviromentally friendly as possible - this together with very few guests were using them - resulted in this decision - that many of our frequent guest have taken very positive.

We hope to be able to welcome you back on another occassion.
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Lomma, Sweden
2 reviews
4 of 5 stars Reviewed October 18, 2014

Stated with family, wife and 3 kids (7,4,0) for one night. Good stay: fresh lobby, nice room with wooden floor, 4 beds and baby cot, not-new-but-ok bathroom. Breakfast as expected of a Scandic hotel with all the usual stuff.
Very friendly and helpful staff.
Free parking in large underground garage is to me a big plus.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael Raunsbj... M, Front Office Manager at Scandic Eremitage, responded to this review, October 22, 2014
Dear AndyHammar,

Many thanks for taking the time to review Scandic Eremitage on Tripadvisor - we are glad that you and your family enjoyed your stay with us.

We hope to be able to welcome you back on another occasion.
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Setubal, Portugal
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 23, 2014

I stayed at the Scandic Eremitage hotel for a business trip. Decided to stay in this hotel because it was walkind distance from where I was having a meeting. The hotel is quite decent and the rooms are really spacious. Also, in the sorrounding of the hotel you have a shopping center and some shops, which means that you will have movement around the hotel during the entire day. Getting to Copenhagen is quite easy also since the train station is 10 minutes walking from the hotel, the issue is that you than need another 30-45 minutes to get into Copenhagen. The breakfast does not have a great variaty and the staff that was replacing what was empty was not very nice. However, the big problem of this hotel is the price. It was extremely expensive even though you are still a bit far from Copenhagen and the service provided to not compensate for that. Also, it is a very long way from the airport.
Overall, if you are visiting Copenhagen I imagine you will find better and cheaper options closer to the city center.

  • Stayed August 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 5, 2014

Booked in late evening on the Saturday and stopped till the Monday
Were visiting my brother who lives near by so my parants booked us in here as it's the closest to where my brother lives
Check in went very smooth and got keys for the room first expressions excellent it has everything need from a sit down area to a area for working -with connection to the net with Ethernet connection and can also obtain free wifi from reception that works in the room
The room very tidy with a good view fiver looking the shopping centre
The bathroom looks good with shower and bath

The room had two single beds in and still had plenty off room
Excellent hotel for the money

Stayed September 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael Raunsbj... M, Front Office Manager at Scandic Eremitage, responded to this review, September 9, 2014
Dear Saltyboy1972,

Many thanks for taking the time to make this very positive review of Scandic Eremitage. We are very glad, to hear that you enjoyed your stay with us.

It is very positive to hear, that your were pleased with the hotel, as well as the cleanliness of the hotel in general

We hope to be able to welcome you back on another occasion and thanks once again...
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Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 5, 2014

A no frills hotel but clean and tidy. Good to turn up, sleep take breafast and move on. Staff however were very good. There was a strange waste of space in the atrium with some vert steep stairs I didnt understand it but i am sure some persons would.

Stayed September 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael Raunsbj... M, Front Office Manager at Scandic Eremitage, responded to this review, September 9, 2014
Dear Mark P,

Many thanks for taking the time to review Scandic Eremitage on Tripadvsior. We are glad to see your positive feedback on both the staff as well as the cleanliness of the hotel.

Regarding the atrium - we are currently looking into the possibility of using this space in another way...

Once again hanks for taking the time and we hope to be able to welcome you back on another occasion...
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Enjoyed a week here for a business conference. I was told at a later date that this is a budget hotel. Comfortable, great access for shopping in Lyngby, street shopping and cafes.

Overall food was good and catered for a lot of tastes.

No room service or minibar - bar downstairs also closed a bit early.

Great staff - verly helpful.

Room Tip: Go higher, upper floors are better
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael Raunsbj... M, Front Office Manager at Scandic Eremitage, responded to this review, September 9, 2014
Dear Steve M,

Many thanks for your positive review of Scandic Eremitage. We are very pleased to hear that you enjoyed your stay with us.

It is correct, that Scandic as a chain has decided to remove the minibars - since the Co2 as well as electricity used to run these - does not match the enviromental profile that Scandic is having.

However, we have opened a 24 hours shop from the reception area - where we sell food, beverage, body and travel items.

We hope to be able to welcome you back to Scandic Eremitage on another occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Eremitage

Address: Klampenborgvej 230, Kongens Lyngby 2800, Denmark
Location: Denmark > Zealand > Copenhagen Region > Rudersdal Municipality > Kongens Lyngby
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kongens Lyngby
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Scandic Eremitage 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Scandic Eremitage is situated in “The Green Area” near the forest, beach and sea, yet it’s right in the heart of Lyngby. The hotel is easy to reach — just a few minutes from the E47, at exit 16 — and is near the train station in Lyngby. The hotel was thoroughly renovated in 2002, while at the same time the entrance was moved to the second floor. ... more   less 
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Also Known As:
Scandic Eremitage Copenhagen
Scandic Eremitage Hotel Copenhagen
Scandic Eremitage Denmark/Copenhagen - Kongens Lyngby

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