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“Nice place” 4 of 5 stars
Review of Ocean Village Club

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Ocean Village Club
4.0 of 5 Resort   |   PO Box 88 Ukunda | Diani Beach Road, Diani Beach, Ukunda 80401, Kenya   |  
Hotel amenities
Ranked #9 of 32 Hotels in Diani Beach
Mombasa, Kenya
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice place”
4 of 5 stars Reviewed April 28, 2014

I enjoyed my stay very much,comfortable room, ocean breeze and good food always. You could find every day something you like, meat, fish, vegetable, salade, fruits, deserts,I will come back sure. The Hotel beach offers nice and calm place to relax under the palm trees and the white sand is soft . Lovely place to stay in Kenya

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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378 reviews from our community

Traveler rating
    243
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    11
    7
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
San Benedetto Po, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

A really relaxing/exciting , neat place where any question/problem could have the right answer, suggestion and solution thank to a sensitive, patient, well trained staff and a perfect Host, Anne the general manager.ASANTE

Room Tip: WHAT A PITY! Our beautiful family room had a very bad smell of humidity. Higher floors are dry and...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Munich, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

We felt very comfortable in this hotel. We have never seen such polite and friendly staff. Everybody ist helpful and smiling. Anne, the gorgeous and very nice manager was very helpful when we had problems with the standard room. We left the hotel at 3 a.m. for the airport and a friendly stuff member was waiting for us to help us with the luggage. I haven`t seen this service in any other five stars hotel!!!!! At 3 a.m. !!! The best thing for us was also that all the cocktails are made with FRESH fruits- wow!!! It´s excellent! The bar staff really squezzed fresh passion fruits, mangos, bananas - delicious!!! The food was always very good. You could find every day something you like, meat, fish, vegetable, salat, fruits, desert...We will miss the staff a lot because everybody was so friendly. I am sorry I don`t know all the names, I would mention them all. I can really, really recommend this beautiful, friendly,clean hotel at a great beach! Thank you for making our holiday so wonderful, Anne and the whole staff!!

Room Tip: You should book the Deluxe rooms, thea are great!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 8, 2014

We enjoyed our part of honeymoon really much in here. We appreciate very nice staff and beautiful room with big balcony with a shower. Food was also tasteful. Hotel beach offers nice and calm place to realx under the palm trees and away from all businnesmen on the beach.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 22, 2014

The best vacation ever! Everything perfect! The service, the ground, the rooms, the hotel, the beach, the water, the weather...EVERYTHING PERECT! i can recomanded it warmly!
Do not forget to take some pens and cloths for the children they will be very happy!c

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nairobi, Kenya
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 19, 2014

We visited the property over New Years for 5 nights in a large group. It was a great improvement from the last time that we had visited. The chefs were great (sous chef in particular and also the pizza chef) and ever willing to go above and beyond their requirements... Had a few issues with few of the air conditioners - seems the hotel don't have a system where they have routine cleaning/ servicing of a-cs. Which would help if you want your guests to have a great uninterrupted stay... Also maybe a bigger btu unit would adequate considering the bigger sized rooms so that the compressor is not always running.... The room steward at our block was excellent and always made sure our rooms were spot on clean at the times that we needed them done. The rooms were spacious and quite nice. The outside shower was a great addition but was awkward when you could see the neighbour showering... Maybe it needed to be laid out differently so that one could shower without looking at their neighbour in the nude!!! This made it awkward as you would need to have your neighbouring room shower then you could shower.... The water pressure wasn't great all the time and infact one night there wasn't any water in the taps from 12 midnight to 6:30 am!! Very strange indeed... When I called guest services they claimed the pool was being filled??!!! Quite disappointing... They need to have better pump systems for water pressure so when they are running at a full occupancy, they can avoid such issues.. The help from the front desk was quite poor. We had lost 2pairs of sunglasses as we left them at a public area notably by the pool... They could not be found and the front office staff never seemed to offer an extra hand to find them and flatly told us that they were not found and asked us repeatedly to check our belongings... I would have expected them to at least show some courtesy, and ask more of how and when we had not seen them or lost them or some kind of concern or assistance, but none was accorded. The food was good but could have been better - on big nights they ran out of prawns and the rest of the good stuff... They could put a little more emphasis on quality of food and how long it sits on buffets as this is the key to any hospitality organisations' success... Also on big nights like New Year's Eve, at least take some time and decorate tables and make an effort or a theme so that your clients have this extraordinary experience... Few staff seemed quite tired and were doing double shifts or triple shifts due to the holiday period, but simple smiles from them would really go a mile for clients... Instead of a somewhat angry dull face... The usual Mombasa experience of pampering foreigners instead of locals was noticed by few staff... This is not a positively sign..There were some staff who were exceptional, I must say.. The major problem this hotel has is that the drainage/sewer system is a mess and not taken caRe of well probably as they haven't coordinated well with the hotel that's is right next to it,,, the bathrooms in a few rooms had a bad sewer smell that was disgusting at times.. even the room steward tried to put an extra dose of his routine chemical drain pouring.. It still didn't help... From my understanding, the hotel is very aware of it but action speaks louder than words... Take action and don't ruin your guests' experiences with that horrid sewage smell!! Beds great and towels good.. Swimming pool towel man- rude and disorganised... Next year kindly advise clients of the 6am rave that's happening right next door till 10am on the the 1st of Jan.. It would be nice.. For breakfast, when clients stay for more than 3 or 4 nights they would expect some sort of variety or change... It was good but you never had a change...one should have a daily special or two for breakfast...

Room Tip: Stay Away from the bad smelling bath rooms... Which are on the right hand side of the hotel as you e...
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Prague, Czech Republic
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 3, 2014

It's very nice accommodation, perfect service and location.
Rooms are spacious, very clean (cleaned up 2x/day), well equipped. We had family suite (for 4 people) so we had 2 bathrooms and an extra room equipped with a fridge, tea / coffee set, sofa and tv.
Beach was nice, clean, sea grass and creatures only during low tide. There were comfortable sunbeds and kind beach attendant, also drinks from the bar were served there. It was very nice to walk along the beach, only beach boys were importunate for a while, but understood "no" and also couldn't cross the hotel border.
Swimming pool was all the time clean and warm. There were also comfortable armchairs and beds with pillows.
Food was tasty, fresh, various meat and pizza were prepared on outdoor grill / oven. Sometimes tables were also moved outside so we had a dinner under the stars. Drinks from fresh juices and local alcohol were little bit strong, but amazing. There was live music or Masai dance every evening.
Service was excellent in the bar, restaurant, beach, everywhere. Always smiling and welcoming.
Spa and animation activities were also available, but we didn't utilize.
I can't imagine more worthy choice to stay.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean Village Club

Address: PO Box 88 Ukunda | Diani Beach Road, Diani Beach, Ukunda 80401, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Diani Beach
#5 Romantic Hotel in Diani Beach
#7 Luxury Hotel in Diani Beach
#9 On the Beach Hotel in Diani Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ocean Village Club 4*
Number of rooms: 82
Official Description (provided by the hotel):
As promised Ocean Village Club has , after major renovations, reopened on 1st December 2012.Most of the standard rooms have been demolished to make place for new Grand Tropical rooms. These rooms are between 42 and 50 square meters ( plus spacious verandah ) have both bath and shower, flat screen satellite T.V. minibar, personal safe, telephone, poster bed ,wifi and teack furniture.The overall concept remain the same : Ocean Village Club aims to give exceptional value for money, a smart, understated,environement for Clients that wish to relax, unwind, enjoy the sun, the beach, the ocean.As always Ocean Village Club has resisted the temptation to build too many rooms as the underlyng philosophy is that of creating an environment where clients feel part of a priviledged family, not just numbers....As always ......better yes, bigger no !! ... more   less 
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Also Known As:
Ocean Village Club Hotel Diani
Paladien Ocean Village Diani

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