We have stayed at this hotel for a short beach break. Everything was great, from reservation through their Nairobi Booking Office until check out. I must admit I was bit skeptical with some negative reviews on Trip Advisor, but the place is great. One can always be critical, and there is always room for improvement, but this place is nice and we will hopefully go back in April.
We received a warm welcome at the entrance where host man offered us fresh welcome cocktail. At the reception, we were told that our room was upgraded because they simply had extra rooms available. We were taken to our cottage which had a see view, the room was big and had lot of space outside with chairs and traditional beach bed. We were kindly explained all we needed to know. The wi-fi Internet was also working fine in the room.
The breakfast was great, plenty of everything. Some viewers commented that it is always the same, but there is nothing more one can think of for breakfast. Coffee and tea were served free of charge at 4:00 pm by the pool. We had buffet dinner and we have no complaints about the choice and taste.
The beach is great and you can order your lunch there too. You do not have to have any money with you, you can simply add it to your room and pay on checkout. The pool is also there, with clean water.
As for entertainment, there was live music in the main restaurant. There is also spa, but we have not tried it. There are also some shops in the lobby area where you can buy paintings and handcrafts.
We traveled with our three year old son, and he had great time at the beach. Kids club is also there, but it is located in the very small room. I expected some activities for the kids at the pool, but have not seen anything. I wish they also had some water attractions either at the pool or in the sea, for example slide and pedal boats. It is not expensive, but it keeps kids happy.
Somebody commented on monkeys, and the smell . Well, the hotel is surrounded by tropical gardens and monkeys live there. It is an attraction and they have their role there as thei cats too which chase snakes away. The management requests guests not to feed monkeys and cats, and there is a reason for that. There were no mosquitos around the hotel and rooms. Mosquito nets are provided though at request.
The staff of the hotel are its greatest asset. Everyone is kind and attentive. Nobody asked for tip, but we were happy to give it. We checked ot at 5 am, and there was light breakfast and coffee for us in the main restaurant. I can say that we have traveled a lot and have not experienced such service yet.
So overall, if you wish to relax at the Indian ocean, we recommend Leopard Beach Resort and Spa.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
We take this opportunity to thank you for choosing to come to Leopard Beach Resort and Spa; we take great joy in knowing that you accorded us a chance to host you and that your stay with us was most pleasant.
How lovely it is to hear that you enjoyed our facilities and our services. It warms our hearts that you share such positive compliments about our staff.
We appreciate your comments on our food; our breakfast and buffet selections offered at our main restaurant; Horizon restaurant. Our different food outlets within the resort offer a la carte menu options and specialize in delicacies that range from seafood, pizza and pasta, stir fries and desserts served at the comfort of our guests; by the beach side or in the privacy of their room.
Our signature restaurant; The Chui Grill is a member of Chaines des Rotisseurs, specializing in fresh seafood and grills. Our outdoor barbeque dinner venues give our guests the perfect blend of culinary delight in the midst of great scenery. These combined; engage our guests on a joyous culinary safari much to their unforgettable delight.
We have taken note of your comments and suggestions regarding children activities and we shall look into the options available to us.
We appreciate your valued feedback as it is a tool that we constantly use to monitor and evaluate the quality of products and services in order to meet and surpass our guests’ expectations.
We hope to see you in April for yet another great holiday experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.