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“Great hotel” 4 of 5 stars
Review of Leopard Beach Resort & Spa

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Leopard Beach Resort & Spa
Diani Beach Road, Diani Beach, Ukunda, Kenya   |  
Hotel amenities
Ranked #10 of 28 hotels in Diani Beach
Tampere, Finland
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Great hotel”
4 of 5 stars Reviewed February 29, 2012

We took a charter trip to Kenia... well we do not normally go on charter tours. Uppgraded the room to a nice beach suite and bought a gourmet package: so we could have wonderful dinners each night. The uppgrade was worth every penny: had a swell holiday with first class service and enjoyed haute cuisine.

I'd describe myself as a demanding hotel guest but have no complaints about this establishment... and yes I have been to several places in Africa before. Staying at the resort is comfortable but of course it's just luxury and if you are inclined to see Africa you have to go outside the paradise... we just had 7 days and enjoyed our little paradise.

P.S. Mind the monkeys; clever and playfull fellows

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, March 6, 2012
Dear Esa W,

How pleasant it is to hear from you. Thank you for taking time to put down such a wonderful review.

We are delighted to note that you took advantage of our upgrade options, indulged and had a remarkably lovely time here at Leopard Beach Resort and Spa.

Our upgrade options are designed to give you that extra comfort that will take your holiday experience to the next level; this is besides as well as giving one an opportunity to sample the resort’s resorts’ finest in accommodation, dinning and other complimentary amenities.
We hope to be welcoming you back in the not too distant future.

Smiles,
Chui Team
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2012

I have been to this beautiful hotel but not for the past two years and have seen a good hotel become a first class one. The rooms have had their bathrooms upgraded with lovely tiles and bathroom fittings, cleanliness is first class with staff supplying a first class service to visitors. From the moment you arrive till you leave they are friendly, do everything to help and assist you in ensuring the Jambo welcome is there. Security is paramount with cars being checked ensuring that you feel secure and with the adverse reports about Kenya this really calms your nerves. The beautiful gardens, soft sand beaches and pools are kept immaculate. The food has been enhanced with selection in the buffet by the introduction of an Austrian Consultant Chef offering even more variety. The people and staff you come into contact with are lovely, prepared to assist you with your every need and this hotel offers everything you could need for a restful, calm break with the addition of pampering facilities offered in the spa area. Staff are very well trained and do a good manicure and pedicure for us girls. So sorry to leave this little part of paradise on the Kenyan Coast. Kawheri to all and asanti sanna for a lovely time.

Room Tip: Upgrade to one of their first class garden rooms. Good tea and coffee making facilties along with a...
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, March 3, 2012
Dear Lynn P,

Thank you for taking time to put down such a glowing review. We welcome you back to Leopard Beach Resort and Spa and it is with great pleasure that we hear that you had a lovely stay with us.

Our recent facility upgrades and ongoing renovations are aimed at giving our guests nothing but the best in first class amenities. We are glad you like our renovated bathrooms.

Our new and improved menu selections are bound to tickle any taste bud. Leopard beach Resort and Spa leaves you spoilt for choice with our themed buffet menu selections that make the dining experience a pleasant and unforgettable experience.

We endeavour to constantly improve on our quality of service and we always appreciate our guests’ observations to the improvements we have made.

We are truly humbled by your kind compliments on our Chui class service; we shall extend them accordingly and will give a special mention to our staff members at Uzuri Spa.

Security is of top priority to us here at Leopard beach Resort and Spa. We assure our guests of their safety within our premises and our security team is on alert; 24 hours a day to ensure security is at its best and our guests are well protected.

We look forward to having you here with us in the near future.

Asante Sana and best wishes.
Chui Team
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bstok
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2012

We spent one week in Leopard. Although I must admit that the quality of standard room isn't very high and we had to pay more money to get better rooms that could satisfy us, generally the hotel is great. It is mainly because thanks to those wonderful people who work there. Everyone is so friendly and helpful. Thanks to this wonderful atmosphere I would like to return to that hotel many times. I loved the animator Brian, who was so friendly that although we don;t really like sport we went to water aerobics every day. He created great atmosphere and we all loved that guy. Iha, his friend was also very friendly. We also enjoyed the elder guy who gave us sunbeds: extremely friendly and helpful. To all the waitresses and waiters: you do a great job. Leopard's has a great beach and beautiful gardens. One of the gardeners, Stephen, showed us plants and animals living in the gardens. It was so nice to see that he was proud of his job. Generally, we really recommend this hotel, especially to those who like peace and quiet, great friendly atmosphere, beautiful nature and comfort.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, March 3, 2012
Dear Antigua_13,

How great it is to hear from you that you enjoyed your stay with us.

Thank you for your kind compliments, we are truly honoured that you sing so many praises of our Chui Class Service; we shall indeed pass them on accordingly.

It is in our culture at Leopard Beach Resort and Spa to give our very best to ensure that our guests receive first class service and ultimately have a wonderful and memorable vacation with us.

It is unfortunate that our standard rooms were not to your satisfaction, but we are pleased to know that you secured a satisfactory alternative from the different categories of rooms we have to offer.

We would be interested to know what it was about our standard rooms that did not quite meet your expectations. Kindly reach us on customerfeedback@leopardbeachresort.com . We appreciate your comments.

Thank you for taking time to share your experience with us and we welcome you back to Leopard Beach Resort and Spa.

Kind Regards,
Chui Team
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the hague
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 23, 2012

We have stayed at this hotel for a short beach break. Everything was great, from reservation through their Nairobi Booking Office until check out. I must admit I was bit skeptical with some negative reviews on Trip Advisor, but the place is great. One can always be critical, and there is always room for improvement, but this place is nice and we will hopefully go back in April.

We received a warm welcome at the entrance where host man offered us fresh welcome cocktail. At the reception, we were told that our room was upgraded because they simply had extra rooms available. We were taken to our cottage which had a see view, the room was big and had lot of space outside with chairs and traditional beach bed. We were kindly explained all we needed to know. The wi-fi Internet was also working fine in the room.

The breakfast was great, plenty of everything. Some viewers commented that it is always the same, but there is nothing more one can think of for breakfast. Coffee and tea were served free of charge at 4:00 pm by the pool. We had buffet dinner and we have no complaints about the choice and taste.

The beach is great and you can order your lunch there too. You do not have to have any money with you, you can simply add it to your room and pay on checkout. The pool is also there, with clean water.

As for entertainment, there was live music in the main restaurant. There is also spa, but we have not tried it. There are also some shops in the lobby area where you can buy paintings and handcrafts.

We traveled with our three year old son, and he had great time at the beach. Kids club is also there, but it is located in the very small room. I expected some activities for the kids at the pool, but have not seen anything. I wish they also had some water attractions either at the pool or in the sea, for example slide and pedal boats. It is not expensive, but it keeps kids happy.

Somebody commented on monkeys, and the smell . Well, the hotel is surrounded by tropical gardens and monkeys live there. It is an attraction and they have their role there as thei cats too which chase snakes away. The management requests guests not to feed monkeys and cats, and there is a reason for that. There were no mosquitos around the hotel and rooms. Mosquito nets are provided though at request.

The staff of the hotel are its greatest asset. Everyone is kind and attentive. Nobody asked for tip, but we were happy to give it. We checked ot at 5 am, and there was light breakfast and coffee for us in the main restaurant. I can say that we have traveled a lot and have not experienced such service yet.

So overall, if you wish to relax at the Indian ocean, we recommend Leopard Beach Resort and Spa.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, March 3, 2012
Dear TheHagueDule,

We take this opportunity to thank you for choosing to come to Leopard Beach Resort and Spa; we take great joy in knowing that you accorded us a chance to host you and that your stay with us was most pleasant.

How lovely it is to hear that you enjoyed our facilities and our services. It warms our hearts that you share such positive compliments about our staff.

We appreciate your comments on our food; our breakfast and buffet selections offered at our main restaurant; Horizon restaurant. Our different food outlets within the resort offer a la carte menu options and specialize in delicacies that range from seafood, pizza and pasta, stir fries and desserts served at the comfort of our guests; by the beach side or in the privacy of their room.

Our signature restaurant; The Chui Grill is a member of Chaines des Rotisseurs, specializing in fresh seafood and grills. Our outdoor barbeque dinner venues give our guests the perfect blend of culinary delight in the midst of great scenery. These combined; engage our guests on a joyous culinary safari much to their unforgettable delight.

We have taken note of your comments and suggestions regarding children activities and we shall look into the options available to us.

We appreciate your valued feedback as it is a tool that we constantly use to monitor and evaluate the quality of products and services in order to meet and surpass our guests’ expectations.

We hope to see you in April for yet another great holiday experience.

Kind Regards,
Chui Team
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Lagos, Lagos, Nigeria
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 21, 2012

frankly, i am not a fan of this resort. not because it isn't good in any way, its just a subjective preference. you know, i'm all for nature and leaves and shrubbery, but fighting off monkeys on the way to my room and running into black cats in the night randomly on a paved sidewalk just leaves you hoping that nothing more dramatic like a bush spider or snake pops out at you at some point. way too dramatic if you ask me.

its clearly a well-thought out resort built on a hillside that extend right down into the beach but its quite a walk from the rooms to any part of the resort. service levels are rather poor, it takes forever to get room service delivered and the food is kinda bland. plus, on check out, i almost missed my bus cos i was waiting for a porter to come help me with my bags to the reception! needless to say, i eventually moved all three heavy bags by myself in the hot kenya morning sun. clearly i'm still bitter about that :)...although they apologized profusely.

and then there's the monkeys. trust me when i say to you that monkeys are better off on TV...in real life they are a living menace. they're such a nuisance that the hotel has signs warning you against feeding the monkeys, however they don't tell you that even carrying food and minding your business will provoke an attack by these monkeys who are everywhere!!! i saw them attack a male caucasian man and it was not a pretty sight. someone else left balcony doors open and came out of the bathroom to find monkeys eating out her fruit basket right in her room!!! like seriously?!! i swear its like living in the wild but with cable tv. :)

to make it worse, there was only paid wifi and even that wasn't excellent, the scenery does not have on-the-water rock formations and their beachboys are a lot more in your face although the women selling scarves on the beach are delightful. getting there by road from mombasa is quite a drive and you go through amazing plantations and a drive-on ferry that is quite the experience (especially at closing time with all those beautiful kenyan people!) so yeah, overall, just a nice place to spend the night or a few nights but don't expect to be blown away or anything. i would only go back there if i honestly cannot help it, but thats not to say you wont like it yourself!

Room Tip: watch for the thieving, annoying monkeys :)
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, February 27, 2012
Dear Oroque,

We are very sorry to hear that our resort was not to your liking. However we do acknowledge that although we do our very best, it is impossible to cater for everyone’s tastes at all times. As reflected by our year-round high occupancy rates, the large majority of our guests (whose origins are as diverse as the colours of our hotel cats – all are welcome!) are often thrilled with our lush tropical gardens bursting with wildlife. Luckily our multicoloured cats keep the snakes away, so you need not worry.

There are indeed signs around the hotel requesting guests to refrain from feeding the monkeys as these are wild animals which have plenty of natural food available to them and feeding them can cause them to become a nuisance. However watching them from a distance and respecting their natural diet and natural role in our beautiful gardens can be a very enjoyable experience. Our resident troop has a number of babies at the moment and it is quite a sight to behold.

While we do charge for the use of internet in our cyber cafe as this is manned by a member of staff who is always readily available to assist, wireless internet is available free of charge in the Kalani coffee lounge for all our guests to enjoy. Additional free connectivity is available in all cottages and suites

Once again, thank you for taking the time to share your thoughts.

Kind Regards.
Chui Team.
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nairobi
1 review
4 of 5 stars Reviewed February 17, 2012

We stayed at Leopard Beach for 7 nights and were still left with a longing for more. We experienced all the different theme nights and entertainment in the evenings and each day was different and exciting. There was not enough time to experience all the wonderful activities that Leopard Beach has to offer. The food and the staff were great.The staff was friendly and always ready to wait on us.We can't wait to go back for another wonderful holiday!

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, February 22, 2012
Dear Irenem,

Hearty greetings from the Chui Team.

Thank you for taking time to your share your experience with us. We value your kind and positive comments on the various aspects of our facility, our products and services.

We look forward to welcoming you back for yet another pleasant and memorable experience of a lifetime!!

We wish you all the very best.

Sincerely,
Chui Team
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New York, NY
Top Contributor
67 reviews 67 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed February 14, 2012

There are many choices of accommodations along the coastline of Kenya from Lamu Island all the way down to the southern tip near the border of Tanzania. I thought after exploring a more adventurous schedule of visiting Kenya from Nairobi to Mt. Kenya Safari Club to Masai Mara etc. that a much needed relaxed and beach resort would be helpful and especially before the long flight home. This was definitely the perfect choice and an excellent idea which I highly recommend to all fellow travelers. The Leopard Beach Resort on the south coast that is south of Mombasa was highly recommended to me by a hotel friend and colleague and he was absolutely correct; it is the very best anywhere in this area along the coast line. The lush tropical gardens cascading down a small cliff which is above an absolutely pristine white clean beach. The accommodations are tropical comfort with all of the modern conveniences of in room amenities; there are several dinning options from Buffets to BBQ, Bistros, Pizzeria; a very lovely beach front restaurant and their most upscale Chui Grill which is Chaine des Rotisseurs rated. I highly suggest upgrading and opting for their lovely Chui Cottages; all overlooking the beautiful sea below with oversized rooms and villas; outdoor gardens and terraces just perfectly relaxing and comfortable. The GM Chris Modigell is a perfect Gentlemen/Hotelier and personally looks after his guests; he made us feel very much at home and that is true for the rest of the warm and friendly staff throughout the Resort.

Room Tip: I highly suggest the Chui Cottages; very spacious; great for being private or with families. All wi...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, February 22, 2012
Dear Italexplorer,

Warm greetings from the Chui Team.

Thank you for taking time to post such a wonderful review, what a joy it is to hear that you enjoyed your experience here at Leopard Beach Resort and Spa.

Our accommodation facilities are designed with our guests’ needs and requirements at heart, from the design to the in-room amenities; this is to ensure that our guest receive the best in luxury and comfort a key ingredient to a great holiday!

Thank you for your kind compliments to our exceptional team members, we shall extend them accordingly.

We hope to see you in the near future for a return visit,

Sincerely,
Chui Team
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Additional Information about Leopard Beach Resort & Spa

Also Known As:
Leopard Beach Hotel Diani
Leopard Beach Resort And Spa
Leopard Beach Resort
Leopard Beach
Address: Diani Beach Road, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Diani Beach
#4 Top resorts Hotel in Diani Beach
#6 Romantic Hotel in Diani Beach
#8 On the Beach Hotel in Diani Beach
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
A stylish and cosmopolitan resort situated on world famous Diani Beach on Kenya's idyllic southern coast- undoubtedly Kenya's finest beach destination. The resort is built atop a coral cliff and surrounded by lush, tropical gardens which drop onto the white sandy shores of the Indian Ocean below. Holidaymakers and business travellers alike enjoy a range of world class amenities and a high level of service and attention to detail. Come and experience Leopard Beach! ... more   less 
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