This was my second time to Westin,and it was perfect.First of all the location ,I think,it's one off the best places in Greece or in Mediterranean maybe,the resort is perfect for family vacation ,my 4 years old boy was astonished,with the resort and all the facilities for him.the restaurants are very nice ,except ,"soublacerie",that is toooo expensive .The beach.....ohh perfect.
Ok maybe is more expensive that I want but I think it's worth it.

I will start with the good stuff. The resort is in a beautiful location and spread out without interfering with the nature around it. There was a lot of thought put into the design of the property and general maintenance is very good. In theory, the resort also contains all of the options you can think of such as tennis, golf, a beautiful beach, great swimming pools, great facilities for children, etc.

So where do the problems start? The arrival to the location is difficult, especially if you fly into the Athens airport and take the 4 hour drive which starts to resemble a roller coaster ride after the first two ours.

We arrived at our room where the air conditioner was not working and there was no hot water. It was all fixed the next morning but we received no compensation for this. Nobody seemed to have thought this was a big problem.

The biggest problem was that when you arrive in off season, half of the facilities are closed. For example, at lunch time there are only two-three restaurants open, so if you are enjoying the water park at one end, you have to leave it all and walk for 15 minutes to get to another restaurant, not easy with little kids.

In addition, it seems someone invested a lot of time and effort in writing the rule of the place, but then left the work to employees without a very active management. For example, if tissues run out in your room, it was not filled automatically. Or if you ask for a buggy ride to the room at night, the driver did not remember where our room number was and asked us "if we knew?"

In addition, despite the large number of restaurants the food was average, except for the Italian restaurant which was very nice, but then again, who knows since half the restaurants were closed.

In summary, this is like a student with great potential that was not fulfilled.

I was very disappointed with the service of the Hotel, being a 5 Star Property, there buggy shuttle was not on time, we had to wait in the heat for over 15 minutes while we noticed that the buggy was not even in service as it was parked opposite us.There Buffet was not of 5 star standards.
We had problems with the TV in our room & they kept coming to fix the TV but it kept freezing.
I have stayed at a lot of 5 Star Hotels around the world including the Westin's & would not recommend staying for the amount of money needed to spend & receive this kind of service.

Dates that i stayed 14/08/12 till 16/08/12 room no 4711 conf no 415363677

We have been coming to Costa Navarino every summer since it's opened in July 2010 and planning to be back next July for the fourth time. It has everything our demanding family needs: stunning surroundings, wonderful beach, great accomodation, pleny of activities like golf, tennis, bowling, fishing, interesting guided tours. Unspolt nature with nesting sea turtles and olive plantations is carefully preserved by eco friendly approach to the philosophy of this resort. Spa is never busy and facilities are incredible with mostly appropriate for the summer heat ice room. Some restaurants offer good food, Eleonas would be our favourite.
Service is improving every year!
Can't wait to be back!