We stayed in this hotel during the first week in May 2006 and apart fom the first week of the season problems by the end of the week everything was fine.
The pool is a real feature of the hotel although the water was very cold but will warm up as the season progresses(I hope) as we are going back in August.
The staff are very helpful and friendly nothing is too much trouble for them and Anna the receptionist is a gem.
Tsivili itself is a typical small resort with some good tavernas restautants and bars and some not so good but its all a matter of what you fancy, still well worth a visit so enjoy as we did.
K & T Northumberland.