We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel” 4 of 5 stars
Review of Sentido Alexandra Beach Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Sentido Alexandra Beach Resort to your Saves list
Sentido Alexandra Beach Resort
3.5 of 5 Hotel   |   Planos-Tsilivi, Tsilivi 29100, Greece   |  
Hotel amenities
Ranked #16 of 47 Hotels in Tsilivi
Derby, England, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Great Hotel”
4 of 5 stars Reviewed September 10, 2013

Just got back from a week travelling with Solo's and stayed at the Alexandra Beach Hotel. The hotel is well situated on a headland on top of a steep hill. It takes a few days to find your way around the place - there's always a new staircase to discover. The pool suffers the usual problem of sunbeds reserved before dawn, but why be so sad when there's a beach with plenty of sunbeds. Sunbeds on the beach are 4 euro per day but folks have got to make a living. Weddings on the platform by the beach are at first a novelty but then become a bit of a pain when, understandably I guess, for half an hour the wedding planners seem to think they own the beach. One point of note and one these reviews tend to miss. This is not a hotel for those with mobility problems. There are steep ramps and lots of steps. Local taverna's of particular note are Manir and Aliva

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelaSouli, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, September 14, 2013
Dear Chris B. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. Thank you also for all you nice words about the hotel. We are very happy to know that you had such a nice time here with us. the hotel is indeed a famous wedding venue, which is why you get to see so many weddings here and for just some minutes we need to make the wedding couple feel special. But the beach in front of the hotel is big enough for everyone. The road to the hotel leads to a hillside where the main building is situated and thus it is not easy for people with mobility difficulties to reach it and this is something we always inform our guests about. As for the sunbeds we don't charge them to make a living, but because we also pay a rental fee to the local authorities. We just cover our expenses and the salary of the person who is taking care of the beach. Thank you again for all your nice words and hope we will have the chance to welcome you again in our lovely hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

283 reviews from our community

Traveler rating
    128
    92
    38
    14
    11
See reviews for
68
101
25
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Stayed for a week in August and loved the hotel. We stayed in the newer part of the hotel which had an excellent sea-view and was verty modern.

We loved our time at the hotel and found the staff very friendly and helpful. It's great to be so close to the beach so we had a mixture of pool/beach days plus the pool bar was a nice place to take a break from the sun/eat lunch/drink beer.

Overall - I'd recommend and I'd love to go back again in the future

Room Tip: Renovated rooms!
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, September 5, 2013
Dear tbeansire. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. Thank you also on behalf of all the staff of the hotel for all your nice words. We hope we will indeed have the chance to welcome you again in our hotel and offer you once more a memorable holiday. Cheers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 30, 2013 via mobile

So myself and my partner stayed here in August and only for we spent so little time in the hotel itself it would have left a bad feeling in my mouth. First of all we waited over 2 hours to check in as our room wasn't ready. This was in the afternoon. We got one of the renovated rooms and same problems as other guests have described, erratic temperatures in the showers, room cleaning was a lottery(floor was always sticky) and water in bath was a brown color sometimes. The 'double bed' was just two single ones pushed together with not even a double sheet keeping them close together. I can accept the two single beds but not single sheets and slipping down between beds. The food here is good but there is no way you would accept this food in a 4 star hotel on England. The location is excellent, it's on the beach and only a short walk, 5 minutes, into town. We were looking forward to the beach party on the Friday night, advertised as the biggest beach party in tsilivi, well this party made a funeral look like a better option!!

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, September 2, 2013
Dear Windyroads. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. Check out time in hotels all over the world is 12.00 kai check in time is 14.00, so if the previous guest in the room you were allocated in left the room at 12.00 it would probably take us some time to clean it and leave the balcony doors open to refresh it. But you didn't check in after 14.00 whatsoever. As for the room's cleanliness I will just refer you to all our guests comments who unanimously state that the cleanliness in Alexandra Beach Hotel is indisputable. The rooms in our hotel are not stated to be double. They are twin rooms. A twin room is a room with two beds separated or attached to each other. If a client wants a room with double bed, they should request that on their reservation and if there is availability for this type of room, of course thay can have it. Otherwise they will be located in a twin room. As for the food, of course you will not have this food in Britain, as you will not have this food anywhere else in the world, because each country has its own cuisine and traditional dishes, along with the international ones. But with a buffet of 20 plus different dishes, salads, fresh fruits and sweets I believe even the fussiest eaters will be satisfied. As for the beach party, well take a look in our facebook page or in the youtube to find photos and videos and please tell me where you can find such an entertaining funeral, as I would very much love to attend it. Thank you for your comments and hope we will have the chance to service you even better if you choose to visit our hotel again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2013

Stayed at the Alexandra beach hotel in August, the hotel is set in the perfect location about 10 min walk to the center of things but bars and restaurants are plentiful all the way down, we stayed in the bungalows overlooking the pool area and sea, they are kept spotless by the hard working cleaning lady, the pool bar is perfect for lunch and a few beers during the day, breakfast is lovely and the evening meal is the same with plenty of variety.
The staff are very friendly and polite and nothing is too much trouble for them. I normally like to try different hotels and locations when going on holiday but this is one hotel I will be back to, that’s how good it is so go ahead and book, you won't be sorry.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, September 2, 2013
Dear PCF2013. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. Thank you also for all your nice words for the hotel and the staff which give us the strenght to continue doing what we love the most. Hope we will have the chance to welcome you again in our hotel. All the best to you. Cheers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marina Del Rey
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2013 via mobile

Overall it looks good, especially the renovated rooms, but then you experience a lot of troubles. For example:
- problems with hot/cold water supply in the shower (that's all over the hotel as I know from other guests);
- room cleaning is careless, so they may take used towels and forget to put clean ones, or just forget to put new toilet paper;
- it was the first hotel in my life that refused me to give the wine glasses in the room;
- hotel's beach bar makes absolutely awful cocktails, while the bars around do that quite good;
- terrible unstable WiFi;
- ridiculous TV sets in the rooms (it would be better to put no TVs, than 1-dollar ones like that)

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelaSouli, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, August 27, 2013
Dear Electroshaman. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. I am sorry to hear that you encountered some issues while you stayed in the hotel and I would very much like to comment on them. Hot and cold water in the shower just needs to be regulated from the faucet and it works fine. Maybe if it is a rush hour when all the guests in the hotel are having their shower it might take a bit longer, but this doesn't mean that it is a constant problem. Forgetting to change a towel or put some new toilet paper is an honest human mistake from a hard working cleaning lady in the high season and it can be fixed in no time if you just call reception somebody will bring it in your room at once. I don't know about the wine glasses, because we do give glasses to all our guests and since you talked with other guests in the hotel, you might as well ask them about that too. Maybe we didn't have some clean at the certain moment that you asked, but indeed giving glasses, or plates, or cutlery to our guests even if it is meant to be used for products not purchased in the hotel, is something we always do. Each guest's taste in food and beverages is well respected, but we never had complaints about our drinks in the hotel whatsoever. If you prefer another taste in a cocktail is by far understood, but not liking a taste in a cocktail is hardly not good service on behalf of the hotel. The wi-fi is indeed unstainble, the same as the phone signals, not because of the hotel, but because this region of the island has a big problem with telecommunication and internet in general. As you have propably seen already, we have three different wi-fi connections and they all might get out of connection at a certain time. Finally the only problem the tv sets have is that they are not flat tvs. Other than that they work fine and they definitely don't cost 1 dollar.
All in all I would just like to add that the above mentioned issues may hardly be called troubles and there is nothing that can't be fixed or improved with some good will. So next time you encounter any issues while on holidays, don't just wait to go back and write on tripadvisor. Discuss it with the staff in charge, solve them and continue with your lovely holidays.
We hope we will have the chance to welcome you again in our hotel and try even more to service you in the best way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumnock, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

I would just like to say that my husband and I have been to many hotels in Europe over the years but this is the only one that we have returned to (six times) in the past decade. Therefore I feel that this alone speaks for itself!! We have just returned home, after another delightful two weeks here.
The hotel is in a beautiful location and the buffet breakfast and dinner provides enough choice, quality & quantity for even the fussiest of diners. Each time we have stayed at The Alexandra Beach Hotel, we have found our rooms clean & very comfortable. But we would like to commend the owners & staff on the excellence of refurbishing part of the hotel & wish them every success with their on going developments in the coming months.
Tsilivi has many lovely restaurants and bars, plenty for families & couples to do, but if you choose to stay at this hotel you have the option to have a relaxing time or to venture a few minutes walk to the busier part of the resort.
The staff at this hotel, are second to none and we take this opportunity to extend our thanks to them once again for the hospitality and attention given to us during our recent stay, we look forward to seeing you all again on our next visit. Special thanks to Alexandra & Sandra at reception who resolved a few problems we encountered during our stay, due to our own faults and not in any way to do with the hotel. We now feel a little sad when we leave such a lovely, friendly place.
I feel that some of the past reviews for this hotel have been a little harsh and that over all this hotel provides excellent value for money. It may be beneficial to have safety deposit boxes installed in the bedrooms, other than this I have no recommendations on such a well run establishment, especially with the recent and on going refurbishments!! Good Luck for the Future to All at Alexandra Beach Hotel.

Room Tip: The sea views are fantastic, looking over to Cephalonia and surrounding coast line.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, September 2, 2013
Dear Shona and Brian. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. Well coming in our hotel for the sixth time already, really says it all. It is so important for us to have repeating guests that keep coming and keep enjoying their holidays with us. It means that we are doing something right. On behalf of everyone in this hotel, a big thank you and a wish to have the chance to welcome you again. Take care and always have fun whatever you do. Cheers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

For me, this is the perfect beach holiday. Hotel is very clean, staff are friendly, lovely pool, has beach bar and good buffet breakfast and dinner - and it's right on the beach!

Have stayed here three times now and will go back. Food has improved over the years, although it wasn't poor to start with. Rooms have a small fridge, hair dryer and air con, kettle and tv. Also free wi fi, although sometimes intermittent connection but generally not a problem.

I have always stayed in the main hotel but they have small bungalows which others have told me are nice and have been refurbished recently.

Lots of tavernas nearby. Has a shop in the hotel - 6 large bottles of water for €1.70 a real plus when you need to hydrate!
Sun loungers by pool or you could hire them on the beach too.

They do have larger rooms available but I stayed in the standard rooms which were perfect for what I needed.

Definitely recommended!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, Front Office Manager at Sentido Alexandra Beach Resort, responded to this review, September 3, 2013
Dear BossTime. Thank you for taking the valuable time to write a review for Alexandra Beach Hotel. I would also very much like to thank you on behalf of all of us here in Alexandra Beach Hotel, for all your nice words and for choosing to spend your holidays with us for the third time. We hope we will have the chance to welcome you again in our hotel and once again try our best to make your holidays unforgettable. Cheers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sentido Alexandra Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sentido Alexandra Beach Resort

Address: Planos-Tsilivi, Tsilivi 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Tsilivi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Tsilivi
#12 Romantic Hotel in Tsilivi
#12 Family Hotel in Tsilivi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sentido Alexandra Beach Resort 3.5*
Number of rooms: 152
Official Description (provided by the hotel):
A warm welcome to the SENTIDO Alexandra Beach Resort on the enchanting Greek island of Zakynthos which offers you an unforgettable beach holiday in the Mediterranean with direct access to the beach and with leisure and service facilities. The SENTIDO Alexandra Beach Resort lies directly at the sandy beach of Tsilivi on the Greek island of Zakynthos, the southernmost of the Ionian islands. Zakynthos was named the "flower of the east" by the Venetians due to its lush vegetation and the picturesque sandy beaches. The beach is just a step away. Holidaymakers can rent sun-loungers and parasols there and hire canoes and paddle boats for a small fee. Just a few minutes' drive takes you to the centre of the port of Zakynthos, 7 km away. The island's main town offers you culture, museums, restaurants and cafes as well as plenty of shopping opportunities. International clubs are located at Tsilivi beach 1 km away. The nearest tavernas and shops are just 250 m from the hotel. Zakynthos Airport lies c. 8 km away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, TripOnline SA, Travelocity, Despegar.com and Odigeo so you can book your Sentido Alexandra Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Alexandra Beach
Alexandra Beach Zakynthos
Alexandra Beach Tsilivi
Alexandra Beach Hotel
Sentido Alexandra Beach Resort Zakynthos/Tsilivi

Owners: What's your side of the story?

If you own or manage Sentido Alexandra Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.