I have just stayed here and received nothing but the best service from the owners. The service in general was excellent but what I am about to tell you is something really restores your faith in human nature.
I had managed to get locked out of my hire car and the hire company would not provide assistance; it was after normal hours. I rang the motel owner to request phone numbers of local taxi companies and upon hearing of my plight immediately drove 20km out into the countryside to where I was stranded and picked me up, took me 40km to Auckland airport to obtain a spare car key, then drove me back 40km to my car so that I could complete my business trip.
Thanks Aaron, this was service of the highest order and well beyond the call of duty. I thoroughly recommend staying at this motel whilst visiting in and around Pukekohe.
- Official Description (provided by the hotel):
- The newest motel in Pukekohe, our 17 air-conditioned luxurious rooms have that added touch of class designed to make your stay memorable and special. Our rooms offer visitors the perfect place to relax and pamper themselves with features such as double spa baths (only in the One and Two Bedroom apartments), flatscreen televisions (Ipod dock on request),comfortable king size beds. All rooms also offer internet connection and Sky 50+ Channels to keep you up to date with world events. There is a choice of Studios, 1 Bedroom or 2 Bedroom Spa Apartments. We also have specially-equipped Accessible Units for disabled guests. All rooms are non-smoking. We are only 37kms from Auckland Airport and a 5 minute drive from the Bombay interchange at SH1 and motorway. We are a short walking distance from many exciting, restaurants, cafes and clubs. Ideal for the business or holiday traveller. Extra on request:Cots and High Chairs are supplied free of charge, Qualmark 4 star rated. ... more less
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