Despite the mention of "pets allowed", I got a response to my "travelling with 1 x rottie, 1 x mastiff X" from Carol saying ...These are not suitable dogs to be in a motel without further discussion. That was over 3 days ago when I said she could refuse the booking & refund. Since then, she does NOT respond to email (I've sent 3) nor has she refunded my $140 for the booking. SHOCKING & unprofessional.
Just refund my booking for 31 July & I will stay at a real pet-friendly motel.
- Official Description (provided by the hotel):
- Winner of '2013 Pukekohe Business Association Hospitality Award'Pukekohe's largest motel, a 10 minute walk to Pukekohe Town Centre and a 5 minute drive from Bombay interchange at SH1 and the motorway. Very handy to Pukekohe Park Raceway for motor racing and horse racing. Close to Hampton Downs motor racing and Karaka. We are in an excellent location for business or leisure travellers being 35-40 minutes to Auckland Airport or the central City, yet out of the city rush. Pukekohe is largely a rural town on the outskirts of the Auckland Super City. We have a large range of sporting facilities close by and there are excellent Restaurants, Cafes and Clubs in our town. Built in five blocks, the units are nicely spaced around the boundary of the property to give the feel of openness and calm. The wrap around design makes the property very secure and although not enclosed the central area is in lawn for you to relax on and is like a courtyard. There are some toys there for the children (big and small). Our premier block is located at the back of the property and are the quietest rooms. Featuring 26 premier and standard smoke free units, including studio units, one bedroom units and a two bedroom unit. All one and two bedroom units have kitchen facilities, as do a number of our studios. We also have a range of studios and one bedroom units with spa baths. This is Pukekohe's only motel with a small gym and a solar heated swimming pool. Within the swimming pool enclosure is a grassed Barbeque area and adjacent lawn. These extra facilities are free of charge for our guests use. We are also a pet friendly motel, (charge applies, please phone to make a booking if you are wanting to bring a pet) and believe that children pay a child price until they have left secondary school. ... more less
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