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“Fabulous Airport hotel with shuttle (and brown bag breakfast!)” 4 of 5 stars
Review of Hampton Inn by Hilton Guadalajara-Aeropuerto

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Hampton Inn by Hilton Guadalajara-Aeropuerto
3.0 of 5 Hotel   |   Carretera a Chapala No. 7012-A Las P, Las Pintitas, El Salto 45690, Mexico   |  
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Ranked #1 of 1 Hotels in Las Pintitas
Certificate of Excellence
New Brunswick
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
“Fabulous Airport hotel with shuttle (and brown bag breakfast!)”
4 of 5 stars Reviewed March 30, 2014

Lovely hotel, great value near airport (less than 5 mins). Very clean and comfortable rooms. Slept like a baby in very comfortable bed with nice linens. So convenient, caught the shuttle at 4 in the morning, staff had a 'brown bag' breakfast for us to bring with us. Staff extremely helpful and friendly. Will stay here every time I fly in to Guadalajara! Hotel even has an outside pool, bar inside with big screen tv. Loved it!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
    84
    80
    23
    8
    4
See reviews for
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115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Salinas, California
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 28, 2014

Stay Away! – This place will leave you high and dry – They advertise an airport shuttle but it only accommodates 5 people and once it is full that’s it – The airline signs up in advance for their flight crews so the rest of us are out of luck – It is 5 miles to the airport and taxi’s (If you can get one) only take peso’s – I can’t believe this is a Hilton property – Manager Sofia Robles was no help what so ever!

  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelesoptima, Front Office Manager at Hampton Inn by Hilton Guadalajara-Aeropuerto, responded to this review, April 1, 2014
Dear Mr. Bingo52

Thank you for contacting us with details of your stay at the hotel. We very much regret that you did not have a positive experience. I can understand how frustrating and off putting this must have been and I really want to apologize for the inconvenience.

I would like you to know that we offer our shuttle to and from the airport as a complimentary service to all our guests subject to availability of time and space. For your own security and comfort we can not book more than 5/6 people at the same time otherwise we would be compromising to give a service we wouldn`t be able to provide.

If the shuttle van is not available our staff is always ready to help you book a taxi in advance specially if you intend to travel during peak hours.

Once again accept our apologies for the occurred we really value you as a very important guest.

Looking forward to welcome you back, I remain.
.
Sofia Robles
Front Desk Manager
Hampton Inn by Hilton Guadalajara Airport
gcia.recepcion.hgdl@landus.com.mx
+52 33 3284 3487
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watauga, texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

Excellent accomodation and atmosphere. Pricing is very fair for the value recieved. Close to the airport for a quick and pleasant shuttle ride out. Warm and cozy feel, not cold and aloof. Quick attention from the staff for all concerns was very welcoming.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan, Canada
Top Contributor
97 reviews 97 reviews
20 hotel reviews
Reviews in 40 cities Reviews in 40 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 20, 2014

Because we wanted to be near the airport for an early flight, we chose to stay here for one night. As suggested in other reviews, it was a 10 minute & $8 taxi ride. Large, clean & comfortable beds & rooms. The staff were friendly & the happy hour was a bonus. There are some local eateries and a small grocery store if you go over the pedestrian overpass. Would have given the full 5 stars if the shuttle & the breakfast started earlier. From the comments from many travelers and from my point of view, the management might wish to consider starting the shuttle service and breakfast an hour earlier to cater to a significant number of visitors. It would be great PR at a relatively small cost which would further appeal to the traveling public!!!

Room Tip: Ask for rooms on back side of hotel, away from freeway noise.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 17, 2014

a short ride from the airport .Taxi ride only 180 pesos .check n was pleasant ,room was nice size and clean. quite a bit of English channels. on Wednesdays from 6:30 -7:30 is happy hour they offer food snacks drinks beer etc at no charge.

Room Tip: double check the rate you were quoted and the actual charge on your bill in pesos.there can be some...
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baldwin Park, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2014 credit card Amex Card Member Review

The hotel is approximately five minutes from GDL airport. I stayed at this hotel because I had an early flight the next morning. The hotel is very clean for the most part. It doesn't offer room service but there is a Chili's next door. When I stayed at this hotel the staff was very nice and helpful. I would definitely recommend it.

Stayed January 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medellin, Colombia
Top Contributor
154 reviews 154 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed February 4, 2014

We had a 5 am flight so this hotel was ideal, 10 minutes from the airport, although the shuttle service does not start until 5 am so too early for us. Still, an $8 taxi fare is no big deal. The bed was firm, the room clean and spacious for a 1 night stay. The staff were very courteous and helpful. Next door is a Chillis with a very extensive menu from burgers to pasta at reasonable prices. We left too early for the Hampton Inn breakfast buffet but did try the free coffee which was good. Overall I'd certainly recommend it.

Room Tip: Choose a room not on the motorway side to improve the sleep quality.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn by Hilton Guadalajara-Aeropuerto

Address: Carretera a Chapala No. 7012-A Las P, Las Pintitas, El Salto 45690, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > El Salto > Las Pintitas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Las Pintitas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn by Hilton Guadalajara-Aeropuerto 3*
Number of rooms: 156
Official Description (provided by the hotel):
Enjoy a pleasant trip to Guadalajara on your next visit when you stay at the Hampton Inn by Hilton Guadalajara Aeropuerto.Guests enjoy complimentary, hot fresh breakast, free airport shuttle and complimentary manager's reception Tuesday and Thursday from 6-7 PM.Our location provides easy access to the city center and all the unique attractions that make Guadalajara a top destination. ... more   less 
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