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“highlight of Brasil” 5 of 5 stars
Review of Ponta dos Ganchos

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Ponta dos Ganchos
5.0 of 5 Hotel   |   Rua Elpidio Alves Do Nasimento 104, Governador Celso Ramos, State of Santa Catarina 8819000, Brazil   |  
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Hamburg, Germany
Top Contributor
104 reviews 104 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
131 helpful votes 131 helpful votes
“highlight of Brasil”
5 of 5 stars Reviewed August 24, 2013

The resort was definitely the best of where we have stayed in Brasil. The service even comes close to the top Japanese resorts.

Villa was just beautiful with great views, right space, perfectly functioning AC. The cleaning ladies had walkie-talkie, and would immediately leave once you would approach villa.

The food at the restaurant I found to be average in comparison to top resorts in the world, however the Food and Beverages manager is a an amazing woman with high emotional intelligence.

The beach would get crowded at times, however you can still find privacy if desired.

I highly recommend Ponta dos Gonchos, you need to come here in order to understand that not all hotels in Brasil offer such loosy service like in Rio.

Room Tip: I asked for a villa with the best view, and I had it
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    269
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Khartoum, Sudan
1 review
5 of 5 stars Reviewed August 19, 2013

My wife and I stumbled across this resort whilst planning our honeymoon in Brazil.We were looking for a peaceful,romantic experience and after looking at the pictures and reading the reviews we decided that Ponta dos Ganchos was exactly what we were looking for.Nonetheless no pictures or reviews will do this piece of heaven justice. Whether its the exquisite setting, fantastic location or hospitality of the staff our experience was a life changing one indeed. The staff ensures that all requests are met and are constantly up to service. Upon arrival we were pleasantly surprised with a bungalow upgrade and enjoyed the lavish services provided from a heated swimming pool on the terrace, a jacuzzi with a spectacular view and to a sauna.Words aren't enough to describe the beauty of this place or the romantic vibes it sends out. This was definitely the highlight of our honeymoon and worth every penny spent. They were our 2 days in paradise.

Room Tip: Choose the room with the heated swimming pool on the terrace, jacuzzi and Sauna.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Top Contributor
160 reviews 160 reviews
23 hotel reviews
Reviews in 56 cities Reviews in 56 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 12, 2013

The hotel has 25 bungallows separated by the vegetation, all with ocean views. We chose a bungallow with a jacuzzi, and we could bathe while enjoying the sunset. Everything is first class, the food, the service, the architecture.
In my opinion, the best of all is the treatment we receive from the employees, the gardener, the waiters, the chef, the maitre, the masseuses, the receptionists.
You get surprised all the time. I won't tell you so I don't spoil your unforgettable moments.
Time passes fast there, so enjoy the time you stay there and forget the world outside.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitoria, ES
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 24, 2013

We staied just one night for our wedding anniversary date, but everything was amazing! Resort, food, room, service, everything is perfect. We arrived by car and promptly was a person ready to give us instructions and then a "golf car" to let us visit us all the resort, in the meanwhile our room was finishing to be prepared (we arrived at 11am so they let us do early check in without asking).
And once in the room, other surprise...they gave us an upgrade (that too without asking), into the Vila Esmeralda. Wow! Never saw an hotel room like that!
If you can do the Private Celebration too (massage in the room, Champagne and private dinner on the deck of the room...really amazing and so well organized!
Also they advise us that on next day, nobody will enter in our room so we can have a late check out :-)
Last about food: all top class dishes, grilled seafood on Saturday was delicious!
Congratulation to all the staff (Nina, Daniel and Avelino the ones who we had more contact with). Until now, best of all I've been!

Room Tip: We had reserved a Villa for the private celebration but they upgrade us to the Vila Esmeralda that r...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campinas, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 18, 2013

It had been a long time since I wanted to visit Ponta dos Ganchos Resort!
My husband and I decided to go to celebrate Valentine's Day and it was the best choice!
The service is really perfect, excelent food, landscape is fantastic, the atmosphere is peaceful and quiet, unique and their attention with us was incredible,
We spent 3 days but it was like we had stayed 7 days! We relaxed and enjoyed a lot!
We loved Ponta dos Ganchos Resort and from now on we intend to go back every year, for sure!
Congratulations for all the staff of Ponta dos Ganchos Resort!

Walter e Sonia Paschoal

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 12, 2013

As we are looking for wedding venue options my fiancé and I went to Ponta dos Ganchos since the resort also hosts events. On arrival we were directed by the guard at the gate to call the reception since we did not have an “appointment” nor had be booked a room. After travelling for 50km we were dismissed over the phone by the reception staff while waiting in the car and were not even allowed to enter the premises past the gate. The person I spoke to did not apologize, or offer to book an appointment nor did anyone come up to the gate to greet us, not even knowing we had travelled this far and were planning to host our wedding party at their resort. Completely unacceptable…

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulioJost, Gerente geral at Ponta dos Ganchos, responded to this review, June 16, 2013
Dear customer

First of all we would like to thank you for taking Ponta dos Ganchos into consideration as a place for your wedding.
We are very sorry for the inconvenience, since it was not possible for you to visit the hotel. We truly understand your disappointment, specially after driving many kilometers to reach the resort.
We do have a privacy and security policy, that requires a previous appointment for any not hosted person interested in accessing the resort.
Our guard is oriented to inform at the gate how to contact our office for the necessary appointment, and we do apologize if he was not successful in clearly doing so.
In your case, this appointment would also guarantee full attention from a professional of our sales office, to provide you all the necessary information about events. On a daily basis, our internal team is 100% focused in serving the guests, but I do agree that the person at the reception could have taken one step further offering to schedule your appointment for another day.
Once again I would like to apologize and invite you to visit Ponta dos Ganchos. It would be a pleasure to personally meet and show you the hotel at the same time we discuss the details of your wedding.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2013

I spent a weekend at Ponta dos Ganchos, with my husband in May 2013.
We have had the opportunity to visit great hotels but never had the amazing experience that was the weekend in Ponta dos Ganchos.

impeccable service, wonderful food, a care with guests who made us feel the ones inside the hotel, a fantastic apartment with sea views and exclusive. The timing of the service of the maids was fantastic and despite not seeing them in the apartment had all the care and attention throughout the day.
Every team smiling and kind and caring attitudes that we never had before in another hotel
Congratulations to the team for the great job and keep it up, giving love and affection to the travelers.

Room Tip: choose the apartment overlooking the sea, with swimming pool, sauna and jacuzzi, fantastic
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ponta dos Ganchos

Address: Rua Elpidio Alves Do Nasimento 104, Governador Celso Ramos, State of Santa Catarina 8819000, Brazil
Phone Number:
Location: Brazil > State of Santa Catarina > Governador Celso Ramos
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Governador Celso Ramos
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ponta dos Ganchos 5*
Official Description (provided by the hotel):
Ponta dos Ganchos Resort is located on a privately-owned peninsula that juts out from the southern Brazilian coast between picturesque fishing villages, making it one of the most exclusive beach resorts in Brazil. A single hop from São Paulo, Rio de Janeiro or Buenos Aires, this romantic hideaway makes dreams a reality: 25 sophisticated and charming bungalows in perfect harmony with the breathtaking scenery. Here the waters of the Emerald coast meet the lush rainforest vegetation in a dazzling display of colour and light. ... more   less 
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Also Known As:
Ponta Dos Ganchos Hotel Governador Celso Ramos
Ponta Dos Ganchos Brazil/Governador Celso Ramos, Santa Catarina

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