We tend to visit Los Alcazares on a yearly/bi-yearly basis and have been going back for about eight years. We see Rosalinds as the treat of the holiday, the special meal which we go to on the last night of our holiday and one which I have previously reviewed. Over the years it has always been our favourite, based on the excellent quality of food which they consistently deliver. The service has always been a bit hit and miss, but we go as much for the ambience as we do for the excellent food that they serve.
Like previous years, we dined on the last evening of our holiday, sat down...and then the 'fun' began. We were escorted to our tables and then left there, no menus were provided. We waited about ten minutes, until I had to call over a member of staff to ask for a wine menu (taking into consideration that there were also four children with us who are always thirsty!). When the waitress finally arrived to take our drinks order, she came without food menus. We waited twenty minutes before I physically got out of my chair walked across to the bar area and said to a member of staff that "we have been waiting twenty minutes and have yet to see a food menu?" She politely told us that a waiteress was working her way around the tables and would be with us shortly with our menus? Can I politely suggest that when you sit people down at their tables, you immediately give them menus to peruse. Rosalinds trades off of its reputation that all food is freshly cooked, therefore it can take a little longer to arrive. Up until this year we always accepted that. However this year we ate at Flavour, almost next door to this restaurant, which also cooks food fresh and to a similar excellent quality, a bigger and busier restaurant, but one which provides a service which far exceeds Rosalinds. Guys, have a meal there one evening and see where you are going very wrong.
I would best describe the food at Rosalinds this year as underwhelming. The lasagne was 'strange' to say the least and for a restaurant which we have enjoyed visiting so very much over the years, we were very disappointed with the level of service which didn't reflect the overal cost of the meal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.