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“A special place” 5 of 5 stars
Review of Hatta Fort Hotel

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Hatta Fort Hotel
4.0 of 5 Hotel   |   Hatta Oman Road, Hatta Roundabout | PO Box 9277, Hatta, United Arab Emirates   |  
Hotel amenities
Ranked #1 of 1 Hotels in Hatta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A special place”
5 of 5 stars Reviewed November 4, 2012

Just returned from a 7 night stay at the Hatta and once again left wanting more. The staff could not do enough and always with a smile, rooms were very comfortable and food excellent. Was nice to have a relaxing pool area free from children who by the way had their own fabulous rock pool area a stones throw away.
We normally like to travel and see different places but this one is so special that it will be re-visited, already saving for our fourth stay.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, November 5, 2012
Sergio Magnaldi the GM's response


Dear Mr Morrison

Always it is so wonderful to welcome back loyal guests at our resort. Immensely pleased to learn that your stay was a wholesome treat and accept our sincere thanks for your lavish praise heaped on our friendly Associates .

Glad you liked the well appointed accommodation, and the cuisine. Accept our gratitude for appreciating our efforts to preserve the tranquility of the adults pool.

Looking forward to your great many visits and memorable stays at our Home.

With warm regards

Sergio Magnaldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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425 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2012

The property has excellent view of nearby mountains....they had certain attractions for kids as well (camel rides and magics hows).. which kids thoroughly enjoyed.. Gazebo food is nice though little expensive.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, November 3, 2012
From Sergio Magnaldi, General Manager

Dear Dilips

Glad to read your short review following your day visit, and happy to note that you and your young ones had a enjoyable and memorable trip to our resort. Thanks for complimenting the family focused facilities of the resort and the cuisine. Indeed the place has a unique aura , serenity and magical views of the famous ‘Hajar Mountain’ range.

Offering a perfect family retreat and a value product is our sole mission and reviews such as yours bears a testimony of it all.

We will certainly look forward to welcome you and your family in the near future

With warm regards

Sergio Maganldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2012

A fabulous stay from start to finish. We were greeted with a welcome drink then taken to our room which was stunning and very clean, on the higher level so fabulous views. We were only staying one night and had taken the all inclusive package, a gorgeous 3 course lunch awaited us with drinks then time to relax round the adult only pool. The evening meal later in the restaurant was fantastic, the best salmon I have had and the service was excellent as well as the entertainment.
We awoke the next morning to a newspaper left at the door and breakfast delivered to our room as requested. What a fabulous way to start the day.
The hotel offers a mountain retreat and that is exactly what you get, peace and quiet and complete relaxation and wonderful staff to help it all along.
I cannot praise this hotel highly enough, we will definitely be staying again in the future. Thanks to all at the hotel for a wonderful stay.

Room Tip: request a room on a higher level to enjoy stunning mountain views
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, October 22, 2012
REPLY OF SERGIO MAGNALDI, THE GM

Dear kaz2418

Great review indeed as we go into a very busy long holiday period and your kind words will motivate us in our endless pursuit to constantly better ourselves in the product and services and to remain in the minds of our valued patrons as a favourite out of city value resort as always.

We are immensely pleased to read your gorgeous review, complimenting the finest aspects of your short stay at our resort and we will share this with our wonderful associates. Nothing inspires them than the true words of a satisfied Guest leaving our doors and to have them return time and time again.

Looking forward with great enthusiasm to your longer stay in the near future.
With warm regards and compliments of the Season

Sergio Magnaldi.
General Manager
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Zurich, Switzerland
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 16, 2012 via mobile

The hotel is located 1 hour from Dubai airport. You can take a taxi. Nicelly surrounded by mountains. Very friendly and helpful stuff. Good infrastructure. Good food. Nice bungalow type rooms. Very clean. Two swimming pools. WiFi free of charge works not always/everywhere. Meeting facilities.

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, October 18, 2012
Response from Sergio Magnaldi, General Manager

Dear Snowrover

Thanks for your crisp review posted after your recent stay at our resort. It gives us immense pleasure to read your positive comments about the beautiful surrounds of our picturesque resort and its impressive facilities. Glad you liked our Chalets and highest standards of our Swimming pools and especially our Associates.

Our sincere aplogies for the inconsistency experienced with the ‘Wifi’ at the resort , and certainly we will have this investigated and take remedial measures to ensure a glitch free wifi access in all facilities especially the meeting rooms.

Thanks once again for taking time off your busy schedule to review us and we will look forward to the opportunity to host you again at the resort in the not too distant future.

Warm regards

Sergio Magnaldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 4, 2012

From start to finish this was a fantastic stay. We arrived in a thunderstorm and the grounds were awash, the duty manager was dripping wet from head to toe but still had a smile on his face and made us feel most welcome. Ok we were delayed by 10 minutes during check in which clearly would have frustrated some impatient ignorant people (sadly lots of those out here) but, given the circumstances we did not have an issue at all. Our room was lovely, very spacious, very clean and comfortable. If you like 'Bling' this is not the hotel for you as it appears fairly basic but looks are deceiving. The service was undoubtedly the best we have received ever! All staff seem happy and eager to please without being OTT, the are genuine in their approach, just great. Once they found out we had just become engaged they could not do enough, especially in the restaurant where the extra subtle touches helped make our weekend a memorable one; for us 10 out of 10, a lovely quiet retreat (especially if you stay Saturday night) and use the 'adults only' pool; what a great idea. We will be back, how can we go anywhere else! Oh, and the food, brilliant. My fiance is a vegetarian and guess what, they had a full vegetarian menu both for lunch and dinner and she reckons it is some of the best veggie food she has tasted. The 'all inclusive' was great value, do not think you are limited on choice, far from it if anything you have more! A big thank you from me and my fiance for a most memorable weekend! Coming back soon!!

Room Tip: All rooms are quiet given their individual chalet style; some people may complain it is a bit of a w...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, October 6, 2012
RESPONSE FROM SERGIO MAGNALDI THE GM

Dear Paul B

There are still a lot many great and understanding guests out in our part of the world such as yourselves, and no wonder it rained so well on your arrival !!!!

It was such a delight and sense of satisfaction to read your review complimenting the Chalet accommodation , cuisine and service. Glad you liked the Veggie menu choice and found the “All Inclusive” deal a great value.

Accept our sincere appreciation for your kind words about the “service with a soul “ attitude of our Associates and your review will undoubtedly be a great source of pride and inspiration to them. We indeed truly feel honoured by it all.

We will look forward with great interest to welcome you and your partner at the resort for great many such happy and memorable stays.

We remain

With warm regards

Sergio Magnaldi
General Manager
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delhi
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 3, 2012

A wonderful place, with atmosphere, not like the typical standard hotel you can find anywhere. Very nice, I have been there 3 times, and all the times I have been very happy. The only remarks: food is good, but not great. I think you can push it a little and make it a gourmet destination. The staff is very nice and professional. However, I lost my ipod there, and has never come back (sic).

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, October 4, 2012
Review replied by Sergio Magnaldi the GM

Dear Luvaspina

Thanks for your excellent review complimenting the resort’s atmosphere, friendly and professional staff and service.

Very pleased to learn that it was your third stay at the resort and we wish and look forward to great many stays in the days ahead.

Accept our appreciation for your constructive comments about the food, and rest assured that we will do our utmost to continue to upgrade the menu options and offering, standards in pursuit of making it a memorable dining experience for all.

Sad to learn about the loss of your ipod. The resort has a very successful set of procedures to track down “ Lost and Found “ in guest rooms as well as in the rest of the premises and are being dealt with in a highly professional manner according due importance and sensitivity. We have only seen accolades in this respect, all these years , and quite rightly were appalled to see your remark. However we will re-visit this aspect of service and take actions to further strengthen as deems necessary.

We now would look forward to welcome you and your family and assure you our best attention as always.

Sergio Magnaldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 1, 2012

Well not exactly high up but a retreat never the less surrounded by the Hatta mountains on the Oman border, a 90 minute drive from Dubai, a great get away.
The hotel is more like a motel type of chalet/rooms adjoining the main lobby and resturant.
A very pleasant pool area and golf course of sorts with archery and a assault training course, probably very good for those corporate management meetings.
If you are looking for a nice break by the pool with normal wholesome food and lots of sleep then this is the place to escape too.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hattaforthotel, General Manager at Hatta Fort Hotel, responded to this review, October 2, 2012
Dear GuyKS-57

Accept our sincere thanks for choosing to stay in this true getaway resort in this part of the world and we are sure the stay made you feel relaxed and rejuvenated .

As you rightly captured the resort with its ambiance does provide you the feel of escape from the hustle and bustle of the busy and monotonous city life. Varied activities spread in vast acres of landscaped hotel grounds and purpose built “Management Team Building “ course are indeed popular with the Corporate clients.

Happy to read that, you found the pool pleasant and a relaxing place and thanks for recommending to like minded travelers.

Thanking you for taking time to post this review and we sincerely look forward to the opportunity to welcome you to the resort very soon.

Warm regards

Sergio Magnaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hatta Fort Hotel

Address: Hatta Oman Road, Hatta Roundabout | PO Box 9277, Hatta, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Hatta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hatta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hatta Fort Hotel 4*
Number of rooms: 53
Official Description (provided by the hotel):
Whether you are after an adventurous city break or simply prefer a few days of complete rest and relaxation, the beautiful Hatta Fort Hotel is the perfect choice for an unforgettable mountain getaway. ... more   less 
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Also Known As:
Hatta Fort Dubai
Hotel Hatta Fort
Hatta Fort Hotel Emirate Of Dubai

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