Excellent waiters and waitresses during the dinner service. Very polite, friendly and professional.
Good swimming pools and plenty of sun loungers.
Good location - 5 minute walk to the beach and tavernas.
Patronizing and rude receptionists:
When shown to our room, we were not given any info about the hotel i.e. breakfast and dinner times and directions to swimming pools and other areas of interest. We called reception immediately when we arrived as the air conditioning was not working properly and the bed was ROCK hard. Her response was rude, casual and uninterested. It took over 30+ minutes for them to respond.
We asked reception about the local transport and activities in the local area. Her response was "I'm from Athens, I don't know the area"...
Our cleaner was terrible and our room was not properly cleaned on any occasion. She moved things around and did not replenish toilet rolls or hand soap.
We had to go down to reception to ask for more toilet rolls on more than one occasion. We should not have to do this in a 2* resort, let alone a supposedly 4* hotel.
The cleaner shouted at my girlfriend when she asked for more toilet roll - this was laughable and infuriating.
It was at this point one week into our stay that we asked to speak to the manager. We voiced our opinions. Her response was a little defensive and short of satisfactory. We noticed soon after that we got dirty looks from various members of staff including reception, pool bar staff and cleaners. It was very awkward and we did not feel very welcome or comfortable.
One afternoon when we returned back from a trip, our room card did not work. It seemed they deactivated the card. The reception did not apologize for the inconvenience and laughed when we brought it to their attention. It was strange and seemed premeditated.
Soon after, my partners perfume mysteriously went empty after previously being at least 1/3 full??
Up to five + wild cats occupying the hotel grounds and being a general nuisance around the restaurant. They would come and brush against our legs whilst eating and scrounge for leftovers. We could not believe that the waiters encouraged their behavior by feeding them cat food. The manager responded by telling us that the waiting staff do this in order to capture them and send them to an animal shelter in the capital. However, we saw the same cats time and time again. We could not relax and enjoy our meals because of this.
We do not recommend the cocktails in the hotel, at €8 each, the quality was dreadful.
There were two types of squash on offer for breakfast rather than fresh orange juice. This was a JOKE and an extreme example of cost cutting.
Overall, the hotel is very short of 4*. We're very disappointed and couldn't wait to return home.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.