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“A delightful, happy hotel” 4 of 5 stars
Review of Hotel Crabun

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Hotel Crabun
3.0 of 5 Hotel   |   3, v. Nazionale per Donnas, 11026 Pont-Saint-Martin, Italy   |  
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Switzerland
Top Contributor
131 reviews 131 reviews
36 hotel reviews
Reviews in 57 cities Reviews in 57 cities
68 helpful votes 68 helpful votes
“A delightful, happy hotel”
4 of 5 stars Reviewed April 22, 2014

Crabun is a delightful family hotel. The building may be a little dated; the family is very alive, courteous and helpful.

Spacious, impeccably clean rooms with good beds have tiny balconies, for two. The valdostane view is calming. The bathroom is well equipped. Private parking is good!

The front desk, with its tiny, well-equipped bar, is the heart. Welcome, Information, advice... The buffet breakfast, with its orange squeezing, is quite adequate; I only missed eggs...

Crabun also has attractive arrangements with Fort Bard (which we did not visit) and Terme Saint-Vincent (which we did).

Crabun leaves you happy!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domenico R, Responsabile relazioni pubbliche at Hotel Crabun, responded to this review, April 25, 2014
Dear Guest,

thank you for staying with us at the Crabun hotel. We appreciate your collaboration in judging our services that help us in improving them in the future.Sorry for the eggs ! Sometime we follow our italian clients that are normally not eating eggs at breakfast and we do not show eggs on the breakfast table. We will do it everyday in the future ! As you outlined we try to give good services regarding Forte di Bard or Terme di Saint Vincent, as well as the Monterosa or Champorcher ski areas. Quite often we show on our Crabun hotel website special offers for the above mentioned destinations (including tickets, skipass or transportation with our hotel minibus free of charge). We trust to have you soon back to our hotel.
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85 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Auckland, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2013

I came across this hotel as part of a walking holiday and highly recommend it. It was well sited and the staff were really friendly and helpful. The room was comfortable and the bathroom didn't have the usual problems that so many Italian hotels suffer from and it was really clean. The restaurant meal was excellent as was breakfast and the internet connection worked well. Although it's on a main road it was not noisy at night and the view of the terraced vineyards right across the road was intriguing Overall a standout on my trip and would highly recommend it as a great place to stay.

Room Tip: Although I found the room quiet even though it was on the road the rooms on the other side get the b...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SERVIZI0_CLIENTI, Responsabile relazioni con la clientela at Hotel Crabun, responded to this review, October 9, 2013
Dear guest,

many thanks for your great review about Crabun Hotel.

We hope to see you again,

Best Regards
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northants
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 26, 2013

Choose this hotel due to the location, as the Aosta region is a convenient first stop over on our return trip home from southern Italy....firstly very pleasant receptionist who shown us to our room, Which was nice and large, spotlessly clean, with a comfortable bed, great shower and nice toiletries, it also benefited from being very quiet and having a nice large car park which is always important to us....
We choose on this occasion to eat at the hotel mainly due to not being able to find a restaurant open, so glad we did, it was absolutely delicious, we had dishes from the local area and the house wine which was also very good....cannot fault this hotel, lovely friendly people who genuinely care about making your stay most enjoyable, on checkout we received a cake which I thought was a great touch.
Pont saint martin is a lovely town with nice little shops, a number of bars but mostly the fabulous roman bridge which makes a stopover even more special, (don't forget the camera) walking around this town was fab I loved it and can't wait for a return trip.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SERVIZI0_CLIENTI, Responsabile relazioni con la clientela at Hotel Crabun, responded to this review, October 9, 2013
Dear guest,

Thank you for sharing your positive experience in our hotel.

Crabun hotel is is situated in the heart of the historical Aosta Valley and many people choose it for its location or as a convenient stop during a long trip just like you. Thanks and see you soon in Pont-Saint-Martin ad in Aosta Valley of course.

Best regards
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Budapest
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 11, 2013

The hotel is very well maintained, the rooms are impeccably clean, toiletry of high quality, the AC works well. This is a familly-run hotel, everyone is very nice, polite and professional. We had the room 211 - big double bed, balcony, view over the mountains (parking side on the back of the hote). Parking is free. We booked on a venere site, but when we wished to continue our stay, the hotel offered us even a cheaper price for rest of the stay. The give a voucher for a discount of the nearby Bard fortress. They gave us great travel tips in the region. The restaurant of the hotel has delicious cuisine! Wonderful, most recommended!

Room Tip: Top floor (2nd) has balconies, nice view.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SERVIZI0_CLIENTI, Responsabile relazioni con la clientela at Hotel Crabun, responded to this review, October 9, 2013
Dear guest,

Many thanks for your review, it's great pleasure read you will recommend us. We hope to see you soon in Aosta Valley,

Best regards
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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 28, 2013

We were on our way home from Southern Italy choose this hotel as near motorway and Monte Blanc tunnel and were not disappointed. It's run by a lovely family who take care and interest in their guests. We had a large double room, very comfortable bed, balcony with good views, excellent shower and very quite. Parking was free and secure and the WiFi fast. We ate in the restaurant and the food was very good and served outside with good views. Breakfast was good. toast, ham, cheese, cakes, jams etc - good choice. We were given a pre dinner drink on the house and a gift of biscuits when we left. We hope to return and stay for 2 or 3 nights next time.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SERVIZI0_CLIENTI, Responsabile relazioni con la clientela at Hotel Crabun, responded to this review, October 9, 2013
Dear guest

thank you for your appreciation and for taking the time to post your feedback about your stay in our hotel. We hope you'll come back at Crabun hotel for more days

Warm regards
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alexandria, Virginia
Top Contributor
190 reviews 190 reviews
136 hotel reviews
Reviews in 137 cities Reviews in 137 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed June 2, 2013

We had a "superior double" room (#214) which was large, with a sofa, desk, luggage rack, little balcony overlooking the street and across to the vineyards in Pont-Sant-Martin. The price included parking (in the back), wifi, and breakfast. The bathroom was clean, and shower was good. The location is an easy exit off the main highway from Aosta and an easy walk into town. There are a few restaurants in town, but we had a lovely dinner in their restaurant. Breakfast included hard boiled eggs, bread, cheeses, ham, cakes, coffee, and some fresh fruits. The hotel did not seem very busy; there were a few business people at dinner and breakfast. Pont-Sant-Martin is a very small town with a classic, old Roman bridge.

Room Tip: We spent a little extra to have the "superior double" which was very spacious, especially...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SERVIZI0_CLIENTI, Responsabile relazioni con la clientela at Hotel Crabun, responded to this review, October 9, 2013
Dear guest,

Many thanks for taking time to share your positive opinion about Crabun Hotel. Pont-Saint-Martin is a small but nice village. In winter, usually in February, its old roman bridge is the location of an historical carnival. Many people choose us for the location of the hotel, not far from all the best tourism site of Aosta Valley or as a good stop during a long trip (Highway is just some meters far)

Best Regards
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Udine, Italy
Top Contributor
76 reviews 76 reviews
24 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 23, 2013

nice, clean, family runned hotel for a reasonable price. reccomended, but do not expect a 24/7 reception or the kind of services offered in chain-hotels... it was a stop during a business trip, so i didn't check the restaurant. free parking service

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SERVIZI0_CLIENTI, Responsabile relazioni con la clientela at Hotel Crabun, responded to this review, May 10, 2013
Google Translation
Gentile cliente,

grazie per aver voluto raccontare la propria opinione circa il suo soggiorno.

Per una corretta informazione comunichiamo ai nostri gentili ospiti che il servizio portineria 24 h su 24 non è offerto dalla nostra azienda familiare ed è previsto come servizio obbligatorio dalla normativa regionale solo per aziende ricettive di categoria superiore.

In quanto azienda familiare rispetto ad altri brand internazionali cerchiamo di offrire professionalità e al contempo un rapporto maggiormente personalizzato con la clientela in un ambiente meno formale e ad un rapporto qualità prezzo che crediamo corretto. Siamo quindi felici di sapere che tali differenze siano presenti nell'immaginario dei nostri potenziali ospiti che leggeranno questa recensione.

Arrivederci a presto nel nostro albergo e grazie per la fiducia accordataci.
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Additional Information about Hotel Crabun

Address: 3, v. Nazionale per Donnas, 11026 Pont-Saint-Martin, Italy
Phone Number:
Location: Italy > Valle d'Aosta > Pont-Saint-Martin
Amenities:
Bar / Lounge Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Pont-Saint-Martin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Crabun 3*
Number of rooms: 28
Official Description (provided by the hotel):
Crabun Hotel is in Pont Saint Martin, a 2-minute drive from the A5 motorway, and 3 km away from the Bard Fortress. It offers free parking, and rooms with free Wi-Fi and flat-screen TV. Decorated with warm colours and wood furniture, rooms at Hotel Crabun are classically furnished, and come with either carpeted or wood floors. They all have a balcony and satellite TV channels. Crabun's restaurant serves traditional Italian cuisine, along with mountain specialities and traditional Aosta Valley dishes. Guests can rent mountain bikes for free at the 24-hour reception. Storage space is also available for your ski equipment. The hotel is a 20-minute walk from Pont Saint Martin Train Station. Shuttle services to and from Turin and Milan Airports, plus Champorcher and Monte Rosa ski slopes are organised. ... more   less 
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