We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK but not stunning” 3 of 5 stars
Review of Old Manor Hotel

Save Saved
You added Old Manor Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Old Manor Hotel
3.0 of 5 Hotel   |   Trowle Common, Trowbridge BA14 9BL, England   |  
Hotel amenities
Ranked #1 of 4 hotels in Trowbridge
London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“OK but not stunning”
3 of 5 stars Reviewed August 12, 2013

Booked quite last minute so it was a bit cheaper. I think if we had paid more I would have felt more cheated.

Took our baby for the first time in a hotel. Room opposite the restaurant so good to be close and the baby monitor worked.

Room was ok size for the UK and perfectly clean. The staff were very friendly and cheerful.

Furniture was tired and they need new carpets.

Restaurant is not very good. Really let them down. We had pasta and it was an overcooked soggy, slimy mess. I can cook better pasta. Much better pasta. Given the prices they charge (£12 for a main) it is pretty shoddy.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

565 people have reviewed this hotel

Traveler rating
    352
    134
    57
    12
    10
See reviews for
65
362
15
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
London
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 6, 2013

We stayed on a Living Social deal, in one of the ‘luxury’ rooms which are in a separate building of four rooms behind the main hotel. Given the money we paid on the deal, I think it was good value; otherwise I might have been disappointed with the ‘luxury’ classification. The room was a very good size, the bed extremely comfortable, but it was a little bit tired in places – for example, stained carpet and chairs in seating area, very old shower and shower curtain. However, the furniture is lovely and the room very comfortable overall. I think it just needs a bit of tlc – a new carpet and shower cubicle would make a world of difference. The view to the field out of the back of the room was lovely. We also got a bottle of bubbly in the room which wasn’t included in our deal. We ate in the restaurant both nights; we didn’t intend to, but the food was so good the first night, and the wine list excellent, that we didn’t think twice. This is a real strength for the place, and whilst the restaurant dining area is charming, again it could just do with some tlc to smarten it up. Breakfast was also fantastic. All the staff we encountered were very pleasant, and the owner is extremely helpful on local information. It’s a good location to explore Bradford upon Avon (which is gorgeous!), and Bath. We did both over a weekend.
We probably won’t stay again, but we had a pleasant and enjoyable time. If they make the most of the potential there, then maybe. But it has got a unique and quirky charm it shouldn’t shake!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
3 of 5 stars Reviewed July 15, 2013

Stayed two nights in very hot weather good bedroom plenty of room outlook onto the meadow. The place is very tired windows locks unable to be opened the fridge not working we were told that the fridge was not promoted. Generally comfortable staff friendly. Pity about the bacon in a county like Wiltshire famed for its bacon pity they serve stuff with white water oozing out. I understand the place is to be sold. With money spent on doing it up it could wonderful.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 14, 2013

Myself and my partner were given a voucher for a weekend at this hotel as a gift for a birthday. It was a two night stay with a spa treatment each and breakfast.

When we arrived we were given a room above reception. We sat on the bed whilst we heard the full conversation down stairs, we knew we wouldn't sleep. We asked if we could be moved, reception did move us kindly to a room that wasn't in the manor but outside the main Part. opposite the restaurant. It was much better but very old fashioned. Which did go with the manor and the vintage items around. The room looked comfortable... That was all. The bedding was clean but under the cabinets there was a lot of dust where it had not been moved to clean under it. This room did have a small tv. The bathroom was nice but the bath panel was rotten along one side needed some tlc.

Reception had kindly given us a bottle of prosecco for the trouble with the first room, which was a lovely gesture and very much appreciated.

So looking forward to our relaxing weekend we started by having our spa treatment, a massage in one of the other rooms where a beautician pops up a massage table. The annoying thing was is that this room where she did our massage was lovely!! Much more comfortable and really cosy,bathroom was modern and we would of loved to of stayed there. The massage was lovely, but you couldn't book any other treatments there and that was it. She was a lovely lady and had no faults with her or her massage.

Me and my partner went into Bradford on Avon for dinner, as had the rest of the day. We were under the impression that this was a spa weekend, from the treatment advertised with the offer but wish we had done more research beforehand as we would of changed this.

When we came back we tried to get comfortable in the room and have a relaxing night, but this just wasn't us and we really wouldn't of slept well there, so we decided to leave the same day we arrived. We did have our massage and we did take the prosecco given to us. but didn't ask for refund or even part refund of the whole weekend which cost £160! maybe we should of. We did go to reception to check out, the man looked surprised but didn't try and convince us otherwise.

Unfortunately this just wasn't for us, and not what we expected. Reading previous reviews and the managers replies, I am not looking forward to his response, as seems to take criticism badly. But like I said everything in this review is true and just my opinion and again it just wasn't for us. Someone who gets a fab room (like the massage room, which was a bedroom) would of probably had a great experience there.

Room Tip: Ask for a room not in the main manor, not opposite the restaurant but where the car park is, opposit...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2013

Thank you to all the staff at the Old Manor hotel. We stayed there for one night on the 6th July 2013 with over 36 friends and family members from Italy for our sons wedding it was really wonderful!
Great hospitality, nothing any trouble, staff great, food 1st class thank you to everyone!
We will come again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed at this hotel on Saturday evening (22nd June) as we were at a friends wedding who also stayed at the hotel. The Hotel its self is full of period features so those used to modern hotels may be in for a shock.

Our room was very clean and the bed very comfortable if a bit small.
The decors old fashioned but it fits in with the rooms.
We had a issue with being given the wrong room, another guest of the wedding collected our key the key was for room 9. We arrived at the hotel at 11.30pm and went to room 9. Opened the door with the key ( a Yale Key) to find someone already in the room (poor guy) he got up and come to the door which we just opened. We made an exit after explaining to him and it turned out that the staff gave us the wrong key! Reception was closed but luckily they have staff who stay. The late night staff member heard us from her room and she came out just as we were about to head home!
She was very polite and very helpful and could not say sorry enough.

We eventually got to our room and settled in.

The rooms have tea and coffee making facilities, bath and shower (water pressure is very low).

Breakfast was very nice as well.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 21, 2013

A very old manor, full of old furniture pieces and unusual bedrooms. We had the Dovecote suite with five very creaky stairs up to a lovely four-poster bed. Not much room to move about in, though putting the TV on the wall facing the bed was a winner. Very friendly staff, great breakfasts and a comfortable lounge. The dining room doesn't have a lot of character, mainly because of the tables, which are quite old but not particularly attractive. The photos, paintings and historic objets d'art don't quite compensate. Our dinner was disappointing, but we may have been unlucky in our choices, looking at the other reviews. Bradford-on-Avon is a lovely little town well worth a visit, and we used the hotel as a base to visit Longleat.

Room Tip: If you need to visit the bathroom during the night on a regular basis, choose one of the converted o...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Old Manor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Old Manor Hotel

Address: Trowle Common, Trowbridge BA14 9BL, England
Location: United Kingdom > England > Wiltshire > Trowbridge
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 4 hotels in Trowbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Old Manor Hotel 3*
Official Description (provided by the hotel):
Old Manor Hotel is no ordinary hotel, built in Georgian times and in the dooms day book this magnificent grade two listed Wiltshire home is now an independent AA 3 star Hotel with bar and restaurant. With views overlooking the Bradford on Avon countryside and beyond this individual hotel is situated on Trowle Common in-between Bradford and Avon and Trowbridge and offers the homeliest of charm and personality that is not found often. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Travelocity, BookingOdigeoWL and Agoda so you can book your Old Manor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Old Manor
Old Manor Hotel Trowbridge, England

Owners: What's your side of the story?

If you own or manage Old Manor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.