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“Lovely hotel” 5 of 5 stars
Review of Novotel Bangkok IMPACT

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Novotel Bangkok IMPACT
4.0 of 5 Hotel   |   94 Popular Road | Banmai Subdistrict, Pakkred, Nonthaburi 11120, Thailand   |  
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THB4,500 (THB)
Ranked #1 of 17 Hotels in Nonthaburi
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed October 8, 2013

We stayed 2 nights at this lovely modern & clean hotel. We stayed in a corner suite on the 10th floor - highly recommend it. We have a 14 month old and we really appreciated the space.
Staff were friendly, check in was a breeze & nothing was too much trouble.
Food was ok, cocktails were great.
We used the premier club room a fair bit, they even had proper high chairs which is rare in BKK.
I'd definitely stay here again.

Room Tip: Corner suites are great!
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review, October 12, 2013
Dear Melmooh
I am pleased that you had a great stay with us. I hope you will come and visit us again soon
Kind regards
Zayne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    59
    91
    22
    4
    2
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22
35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
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English first
Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2013

This hotel comes through exactly as advertised. Close to Convention Center and only a short drive to Central Chaengwattana. My 3rd Long Weekend stay in 6 months. Prego Tratorria has very good food as does the Square for breakfast . .The pool is well maintained and the staff is very very friendly and always willing to assist. I will stay again in Nov.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review, October 12, 2013
Dear Spiboy01
Thank you for your fantastic comments. I will certainly share it with the team.
See you in November
Kind regards
Zayne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2013 via mobile

We were staying at the Novotel for 5 nights while exhibiting at Impact. Already upon our arrival we were made to feel as though we were not worth the reception's time so our very first impression was already a negative one. The rooms were basic and clean. The separate little toilet room is nothing for claustrophobic people. Despite the website claiming the rooms have a bathtub, there was only a shower (no big deal). The breakfast buffet was terribly unorganized. There was a lot of tension, barely any free tables, everyone seemed stressed and it took a long time to even get a cup of tea or coffee. Towards the end of our stay there were less people so that improved somewhat (also by that time we knew we couldn't rely on anyone getting us any coffee and began getting it ourselves).
The one great thing about this hotel is that it is directly opposite Impact. They know they're the only ones and act stuck up accordingly. This hotel has some of the rudest reception staff I have ever come across.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review, October 5, 2013
Dear platybo

Thank you for your constructive feedback about your recent stay and the 4 star rating.

I was really disappointed to read about your experience at the hotel as we do recieve some fantastic comments about our service and staff. I am sorry that we did not meet your expectations on this ocassion and please accept my sincere apologies.

Thank you again for your commetns and I hope you will give us another opportunity in the near future.

Kind regards

Zayne Boon
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Macau, China
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 15, 2013

This Novotel is modern and very comfortable. It is close to the DMK airport which lets you have an easy evening before heading into BKK or an easy evening before an early flight out. We were a family of six with two little kids. Both rooms booked over the internet were ready with all extras (roll away beds) when we arrived. We simply arrived, refreshed in the lounge and fell into our beds! BTW, the activated glass walls on the bathroom are way cool!

Room Tip: Corner suites adjoin onto double rooms, perfect for keeping the family together but still in their o...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review, September 20, 2013
Dear PeterBey
Thank you again for your great feedback, I am so pleased that your family enjoyed their stay.
Kind regards
Zayne
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Medan
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 10, 2013

I stayed at Room 817 Novotel Bangkok Impact on Aug 31 until 1 Sep 2013.
This is my comment :
- Best location. A few steps to Impact Arena, Impact Challenger, Impact Exhibition Center, etc
- Excellent service, warm smile, friendly, nice and helpful from Receptionist staffs (Thanks to Miss May and Miss Kanom Whan )
- Clean and comfy bed room. Nice bed and sofa. Great bathroom. Complete drink and snack inside the mini bar. Free WiFi.
- a Wellness Spa,swimming pool and Fitness Centre
- Breakfast with variation of delicious food
- Best atmosphere and relax to have coctail and coffee at Lobby lounge and Pool Bar
- Easy to look for food and drink outside the hotel such as KFC, McD, Starbucks Coffee, etc
- Easy to look for public transport such as Taxi, shuttle bus
- Thailand post office just a few steps away from hotel
- Novotel Bangkok Impact is near to Don Muang Airport (Airasia and Nok Air airport).
Overall, i am satisfied to Novotel Bangkok Impact and hope can stay at Novotel Bangkok Impact next time. For other traveller, dont hesitate to stay at Novotel Bangkok Impact.

With Love,
Irwan Irwan
Indonesia

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review, September 20, 2013
Dear Irwanwijaya
Thank you for your wonderful feedback - we really do appreciate it
We hope to see you again soon
Kind regards
Zayne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok IMPACT

Address: 94 Popular Road | Banmai Subdistrict, Pakkred, Nonthaburi 11120, Thailand
Phone Number:
Location: Thailand > Nonthaburi Province > Nonthaburi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Nonthaburi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok IMPACT 4*
Number of rooms: 380
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Also Known As:
Novotel Bangkok Impact Hotel Nonthaburi

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