Booked online through our Prokard membership. Asked for 12 noon check in as we had a wedding to attend at 2pm in Bethlehem. Room was not ready so we were given another...right above the metal sliding entrance gate! Only realised the problem with this later that night with the racket of the gate itself coupled with hooting and loud inconsiderate guests coming and going! Room was tiny. Only 1 chair so one of us had to eat room service lunch on the bed. Nowhere to hang toiletry bags and towels...one or the other! Took 20 minutes for room service guy to get the cutlery he forgot in the first place. The one and only chair so bad that your bum is lower than your legs! Impossible to dry hair like that! Room reminds me of a cheap Town Lodge. Really not a pleasant experience given the cost. Will not go back.
- Official Description (provided by the hotel):
- Protea Hotel Clarens - Home is where the Art is. The Protea Hotel Clarens is located in the best kept secret in art and culture circles of the Free State. The picturesque village of Clarens is framed by the majestic Maluti Mountains, sandstone cliffs and is in close proximity to the Golden Gate National Park and the mountain kingdom of Lesotho. This artists’ haven is a tapestry steeped in history and rich in legend. Experience a living masterpiece that exudes sheer style, luxury and design. Protea Hotel Clarens blends in with the natural splendour that has inspired artists, eco lovers and tourists who simply enjoy the art of living to explore this tranquil, magical landscape and relax, in style. Take in the breathtaking scenery with sundowners on Protea Hotel Clarens’ terrace, enjoy fine dining or laze away the hours in luxury and comfort. This sanctuary embodies state-of-the-art excellence and service. From adrenalin rushes to cultural expeditions, Clarens offers it all. With an abundance of activities nearby, from San paintings and dinosaur trails to white river rafting and rock climbing; Protea Hotel Clarens’ warm hospitality completes the picture. So whether you plan a romantic getaway, team-building exercise, business conference or African adventure, Protea Hotel Clarens has it all. ... more less
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