Where do I even begin? Service was beyond terrible. The lady at check in was not friendly at all. The rooms were not as bad as I expected but could certainly be improved. All 4 towels we received in the room on check in were stained. I called reception to have them changed and the guy who delivered them apologized and asked if there had been a mixup with our booking because maybe the room hadn't been completely cleaned before we came. Ummmmm.......really? He had seen us about an hour or so before at check in and the other lady at reception called housekeeping and they said the room was ready. The second lot of towels we received were a mixture of clean and stained.
We had dinner at the restaurant and it was bad. Firstly there was cat hair all over the table and we later saw the cat strolling in and out of the restaurant. Our food was so average. Garlic pizza bread for starter was an overkill of garlic. Yes we expected some garlic but it tasted like an entire bulb was on it. For mains the vegetables were all overcooked and like mush and I had to send my pizza back to be cooked further because it was still doughy though I doubt it was freshly made.
We didn't have breakfast in the cafe after our terrible dinner but we did notice a sign saying tour buses were priority at breakfast. Ha what a joke! Nice to see they value and prioritise their paying guests... Not!
The beach was across the road and that was pretty much the only good thing about this place.
- Official Description (provided by the hotel):
- Recently revamped “Taipa Bay Resort” is under new management. Reia Taipa Beach Resort has a stunning beachfront location with a choice of 32 self-contained, studio, 1 and 2-bedroom suites and a spacious Pacific suite. All of our apartments have a fully equipped kitchen, lounge and a dining area. Enjoy the sea view from your very own private patio or the tropical styled garden from your parkside patio.Additional facilities include a swimming pool and spa pool, BBQ facilities and tennis court.Enjoy al fresco all day dining, local cuisines and wines with spectacular sea views from our restaurant, café and bar.Situated in a relaxed beachfront location Reia Taipa Beach Resort is a popular spot for family holidays, getaways, weddings, conferences and honeymoons.Functions & Weddings can be held privately in its large conference centre. Exchange wedding vows by the beach, illuminated by the full moon or under the shade of the beautiful Pohutukawa trees, and then celebrate with your family and friends while dining on our excellent range of food.Reia Taipa Beach Resort - your haven, your retreat. ... more less
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- Also Known As:
- Taipa Bay Hotel North Island