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“The perfect place” 5 of 5 stars
Review of Relais San Pietro in Polvano

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Relais San Pietro in Polvano
3.0 of 5 Hotel   |   Localita Polvano, 3, 52043 Castiglion Fiorentino, Italy   |  
Hotel amenities
Calgary
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“The perfect place”
5 of 5 stars Reviewed June 13, 2012

To begin with, the location, high in the green Tuscan hills with in the far distance the medieval profile of Castiglion Fiorentino. Then Mr. Luigi Protti, always correct, friendly and helpful. The buildings, an old church property beautifully converted. Breakfast buffets were fabulous with a wide choice of good things, and perfect coffee. We had all of our dinners at the hotel and whatever we chose was delicious, served by a pleasant waitress. In summer one can eat outdoors, with beautiful views everywhere, but we also found the small diningroom very attractive. This hotel is beautifully furnished and the grounds are very attractive. There is no way we can suggest improvements, because everything was perfect.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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76 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Llandudno, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 11, 2012

It is difficult to write this review. The hotel is of an extremely high standard and attention to detail is meticulous. The location is stunning with wonderful views on the edge of a tiny Tuscan hilltop village.

Luigi, the rather elderly (I hope he doesn't mind me saying this) but charming owner offers the most polite and personal service you could hope for.

We had booked a triple room but they ended up giving us two rooms; one for us and one for our daughter without charging us any extra.

My wife, my daughter and I stayed here for a couple of nights earlier this month. The first night we ate in the restaurant - the food was excellent but quite limited in choice. The hotel seems to be entirely family run with the same people fulfilling different functions but in different uniforms.

So what's the problem? And it's only slight. One feels like a bit of a house guest. On the second night we returned about 9:45. Everything was locked up (we had been given a key!). We didn't feel comfortable trying to find someone to ask for a drink but luckily we had some wine left over from the previous night.

It's a charming and beautiful property but if, like us, you like to sit up and enjoy a few late night glasses of wine you may be slightly frustrated.

It was very quiet - we only saw three other room guests and no children. I wouldn't recommend for children.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 23, 2012

A fantastic location and entirely relaxing stay. Rooms are individually decorated and, as will the facilties, reflect the attention to detail. Buffet breakfast and dinner are splendid.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 23, 2011

A truly out of this world place to stay between Tuscany and Umbria. High on a hilltop overlooking views that are breathtaking, a romantically restored old stone building that oozes beauty, classic style, modern conveniences and attention to every detail. Service is perfect, breakfast is a delicious large buffet with cheeses, fruit, yogourt, pastries, eggs, fresh orange juice. Beautiful pool on the hill top just below a stone deck overlooking fantastic views, everything immaculately kept up. You don't find places like this any more, nor hosts like Signor Protti who brings a certain charm and style to his carefully tended hotel. It's a bit hard to get to without a GPS -- the web site lists the latitude/longitude which will make navigating there much easier. Great stepping stone to Cortona and Umbria.

Monica in Quebec

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mahopac, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2011

The words to that song kept swirling in my head throughout our 4 night stay. (Even now, as I am remembering.) The peace, the views, the food, the room... everything exceeded every expectation we had.

That being said, here are some tips and insights:

-Rent A Car. If you can't drive manual, make sure you call ahead to let Sr. Protti know you'd like an automatic. (Or perhaps a Vespa?) The man works wonders and will find you the best options; we decided to get a car while we were there and because of the short notice it was a challenge to find one we could drive... but he did it! You could retreat from the world and take day trips in a taxi (the drivers the Prottis were using while we were there are absolutely charming) but if you'd like to leave the grounds even more than twice to explore the Tuscan countryside or get a bite to eat off-grounds, it is more economical (and freeing) if you rent a vehicle.

-In your car, listen to 102.5. Very normal people. Great music.

-Be prepared for old-world living. Guests are asked, via a rather lengthy list of regulations left in the room, to dress appropriately for dinner (I think they call it casual elegant or something poetical like that), women are given menus without prices and Sr. Protti, your maitre'd, takes the order from the men. You are "invited" to the dining area after being given a glass of Prosecco (I assume) to enjoy, and the service itself is formal.

-Order the sweet and sour vegetables. Trust me.

-Bring a book, or peruse the bookshelves they have and borrow something left by a previous traveler (or finish your book and leave it for future guests). Simply looking through the titles and inscriptions in all different languages is enchanting... unless you are like my husband, and must have some sort of electronic stimulation. In that case...

-Use your iPad, iTouch, whatever. One night we rented a movie from iTunes and snuggled close to watch it. Because the room's wifi was spotty, we asked Sr. Protti to keep it behind the desk in the main building as it downloaded, and he happily obliged. The nights can be very quiet, silence broken only by the sound of a distant Vespa or--creepily--a wild boar. Having something to do or plan is a really, really good idea.

-The dinners, while extraordinary, can get a little expensive, so take your rental and go to nearby Castiglion de Fiorentino to get some deli, pick up a bottle of wine, and picnic somewhere one night. Best roasted chicken, roasted pepper and pesto sandwich I've ever had. FYI, the Relais doesn't allow outside food in, so explore and find a spot next to a sunflower field. (A rental car is looking better and better, isn't it?)

-We stayed in mid-late July. We had booked a Junior Suite (our honeymoon, after all) but we were upgraded when we got there (woohoo!). It didn't take long to figure out why... they have, I think, about 8 rooms, but we were one of three couples staying there at the time of check-in. The second or third day it was just ourselves and one other couple.

-The breakfast spread is impressive and delicious. Best we had on our trip.

-I have to agree with a previous poster that the dinners can be so quiet they seem almost awkward, so if you are sensitive to that sort of thing, be aware. For us, the elegant dining experience that can't be found anywhere else, coupled with the amazing food, made up for any awkwardness. Also, wine helps.

Truly, Relais San Pietro in Polvano is a gem. We will be back one day. I can't wait!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2011

We wanted somewhere quiet with good food and views, this place has it all, along with the service provided by Luigi Protti and his family we had a fantastically relaxing 12 nights and will re-visit when travelling to Tuscany

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hod Hasharon
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2011

The place isn't easy to find, particularly if you're using a map, but it is perfect. (Try to arrive before nightfall.) Our room was clean and beautifully laid out with its rustic furniture and wooden beamed ceiling. The bathroom (just a shower) was clean and modern and well-stocked with towels, shampoos, etc..

Breakfast was a delight with its local cheeses and squeezed orange juice(for which no extra charge is made unlike at some other places at which we had stayed)

The owners, Luigi (he speaks good English) and his wife, are clearly eager to maintain high standards and to keep their place looking good. (Instructions include not to move furniture in the bedrooms and not to walk around barefooted except by the pool!) There is free access to the internet.

The staff were very kind and helpful and the view from this location is absolutely splendid.

There is no lift and Luigi wanted to carry our suitcases up two flights of stairs to the bedroom, but I wasn't prepared to let this charming Italian (no youngster) do so.

My only regret was that this was our last night in Italy. We could have stayed there much longer.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais San Pietro in Polvano

Address: Localita Polvano, 3, 52043 Castiglion Fiorentino, Italy
Location: Italy > Tuscany > Province of Arezzo > Castiglion Fiorentino
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Castiglion Fiorentino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Relais San Pietro in Polvano 3*
Number of rooms: 11
Official Description (provided by the hotel):
Relais San Pietro in Polvano, a family-run establishment set in an eighteenth-century converted hamlet in the Tuscan hills, is pure paradise for those seeking a quiet retreat. The panoramic pool is located on one of the terraces overlooking the olive groves and valley and is the perfect spot for relaxing or sipping a drink whilst enjoying the spectacular sunsets. An evening turn-down service adds to the luxurious atmosphere and attention to detail. ... more   less 
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Also Known As:
Relais San Pietro In Polvano Hotel Castiglione Fiorentino
Relais San Pietro In Polvano Castiglion Fiorentino, Italy - Tuscany

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