Coron, Palawan is a lovely vacation destination because of the beautiful islands and lakes. What the worst part of our vacation was this horrible place: Kokosnuss. We're a group of Filipinos and what's ironic was that we were not treated like paying customers just because we're not white. The staff are unprofessional and some of them are not even polite. They treated us like we're not guests just because we're not foreigners. Their rooms are cramped but the room we got had a big bathroom (but who needs a big bathroom?). The airconditioning was poor, bed was uncomfortable, linens were cheap and pillows were hard. They could at least compensate the lack of facility with good customer service... But NO. Do not expect that from their disrespectful, ungrateful and untrained staff. Oh, and stay away from the cute baby boy because the ugly wicked nanny will just make you feel like you are not to touch the boy because you might harm him (DUH?! Then don't let him out or play around the resort if that's what she wants to happen). VERY UNFRIENDLY to Pinoys. The staff would attend to foreigners quickly and politely because they're expecting tip,maybe. Too bad, we would've given them much more than those backpackers can if not for their ignorance of good hotel service. When I complained (and mind you me, I discussed the matter with them in utter diplomacy but they said that the management/owners do not care about complaints of "Pinoy" customers.
Plus, the pest-infested resort has mosquitoes as big as lady bugs.
Before leaving the resort, I even got confronted by the YAYA (Nanny) who tried to be defensive! The gall of that woman to confront hotel guests! Wow! Instead of apologies, we received retaliation! TERRIBLE.
So, check-in at Kokosnuss at your own risk.
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- Also Known As:
- Kokosnuss Garden Hotel Coron
- Kokosnuss Garden Resort Coron, Palawan Island