My boyfriend & I decided to rent a double kayak from the dive shop & we were told to leave our bags at the front desk where it will be secured while we were out. When we came back 2.5 hrs later, we took our bags back & had lunch at the restaurant. Afterwards we went back to our hotel room where I noticed that I had a $100 Canadian bill missing from my bag. This bill was hidden deep inside the bag in a brown envelope so the likelihood of it falling it is very slim. When we complained to the manager, he was rude and unhelpful. He said he finds it odd that anyone would steal Canadian dollars as it cannot be cashed in town. I told him that it's not impossible to cash it as someone could go to manila or other cities nearby to cash it. Anyways the manager was very rude & useless so we filed a report with the police about the incident. Apparently there's nothing they can do about it but I told them that even just having my report on file is fine with me. Don't ever trust these people with your valuables. I'm not It sure who took my money but obviously it's one of the staff members working there who knew that we'd be gone for several hours. Absolutely poor customer service skills by the manager! He should not be in this type of business! He has no sense of emPathy or compassion at all. He told us that he's never had a problem with theft in the past 9 yrs or so that he's been there but after reading the terrible reviews on here, obviously anything that comes out if his mouth is a lie. Pls save yourself the aggravation & headache & stay away from this place at all cost.
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- Also Known As:
- Busuanga Seadive Resort Coron, Palawan Island