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“Issues resolved...nice in the end” 3 of 5 stars
Review of Hilton Atlanta Northeast

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Hilton Atlanta Northeast
3.5 of 5 Hotel   |   5993 Peachtree Industrial Blvd., Peachtree Corners, GA 30092-3416   |  
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Breakfast and WiFi!
Ranked #8 of 13 Hotels in Peachtree Corners
Gastonia, NC
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Issues resolved...nice in the end”
3 of 5 stars Reviewed June 10, 2012

Our first room was directly above the smoking rooms...and the smoke smell was unacceptable. I attempted to call the front desk from the room, but no one answered. We went down to the front desk, and rooms was changed to the eighth floor. Much better, but still had a slight musty smell. Room was quiet, and bed was comfy. I enjoyed an omelet in the restaurant the next morning.

Stayed June 2012, traveled with family
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440 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Cocoa Beach, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2012 via mobile

We just stayed here for a wedding . Place was clean, breakfast was very good. Staff was nice and house keeping was very detailed. Thank you for a nice time !!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Front Office Manager at Hilton Atlanta Northeast, responded to this review, May 29, 2012
Thank you for taking the time to share your experience at our hotel. We appreciate any opportunity to reach out to our valued guests and are here to help in any way we can. We are pleased that your stay was enjoyable. We strive to make your visits at our hotel as comfortable and enjoyable as possible. Please don’t hesitate to contact us if we can ever be of assistance in your future travel plans. We do value your business and patronage to Hilton Atlanta Northeast and look forward to the opportunity to service you in the future.
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Norcross, Georgia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2012

i have been a guest at the hilton many times. the service and food has never failed.....i really love the in door and out door pool it makes for a great time no matter the temperature.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2012

My friend was having a wedding nearby and secured a discount rate for everyone, so I signed up for a room here. After reading the reviews on here I was a little apprehensive about the stay, but actually the hotel is pretty good. I just had a little mishap with the hotel room keys when I first arrived, but after that everything went well. The room was clean, the bathroom appeared newly renovated and the staff were nice whenever I interacted with them. I was disappointed by the wifi charge and there was no sound insulation at all - every time someone opened and closed their room door it woke me up. Other than that, I didn't run into any problems. I might have been more disappointed if I had to pay regular Hilton prices though.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta GA
Top Contributor
149 reviews 149 reviews
51 hotel reviews
Reviews in 47 cities Reviews in 47 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 23, 2012

Funny how Comfort Suites and Marriotts don't charge for things but this place charges for EVERYTHING! If you are not a Platinum member internet is $10.95 per day but free everywhere else. Even had to argue sending faxes to a toll free #. Bar is EXTREMELY expensive! Big hotel with only 2 luggage carts so there never was one there when you needed it. Go around the corner if you want a drink...

Room Tip: Do the "e upgrade" for an extra $12. or go to another hotel nearby.
See more room tips
  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Front Office Manager at Hilton Atlanta Northeast, responded to this review, April 26, 2012
Thank you for taking the time to share your experience at our hotel. We appreciate any opportunity to reach out to our valued guests and are here to help in any way we can. You can be assured that our services are competitive to comparable hotels in the area, and that we are a leader in the Brand for value for the price paid. We strive to make your visits at our hotel as comfortable and enjoyable as possible. You have our every assurance that we take any feedback regarding our hotel very seriously and will ensure your comments are shared with the management of the hotel. We sincerely apologize for not exceeding your expaectations as this is our goal each day here at Hilton Atlanta Northeast. We appreciate your business and patronage and look forward to the opportunity to service you in the future.
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Knoxville
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 24, 2012

We were driving back from Port Canaveral after a wonderful cruise. We had to make a detour so we decided to stop at this Hilton.

We usually stay at the Marriott right around the corner because of it's indoor pool but because it looks cool and a slightly lower price, we decide to give this a try.

We check in and I ask if Hilton Hhonors members receive free Internet. The desk clerk says very snootily, "Gold and Diamond, you have to build up a little more." Well!

Anyway, the room is on the fifth floor and we step into a time warp. This hotel obviously needs serious updating. The room is like a scene from the nineties. I am exhausted, but my husband takes my dd to the pool and he says that although it was a nice temperature, one could tell it was very old.

Throughout the night there were squeals and giggles in the hallway right outside our door. I'd like to think it was some teenagers and not the wedding or retirement parties that were also booked at the hotel.

Check out was fine and we were on our way in the morning.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Front Office Manager at Hilton Atlanta Northeast, responded to this review, March 27, 2012
Thank you for your feedback as we take great pride in exceeding the expectations of each our guests. We sincerely apologize for any inconvenience and appreciate the opportunity to reach out to you. At Hilton, it is our goal to maintain a high level of quality and guest satisfaction, and our commitment to you is excellent service. Despite your experience, I can assure you that we are dedicated to the highest level of guest satisfaction. I truly hope you would give us the opportunity to show that we can not only meet, but exceed your expectations on a future stay.
You have our every assurance that we take any feedback regarding our hotel very seriously and will ensure this matter is addressed with the management of the hotel. We do value your business and patronage and look forward to the opportunity to service you in the future.
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London, United Kingdom
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed March 23, 2012

I recently stayed at that Hilton in Norcorss for Business. After a long flight i was hoping for a quite room, however i was put in room 1030, right behind the elevators and all you could hear was the evaluator going up and down! I have stayed at the hotel a few times and the rooms around the evaluators are very noisy, they are by the drinks and ice machines which hum all night as well!! I asked to be moved the next day and the staff took care of the request quickly and with no fuss. The 10th floor is the executive floor, however there is no difference in room types, on the 10th you get the executive lounge but thats about it!

The gym is very small but has 2 treadmills, a bike, cross trainer and a few weights. They say they can take you to a local gym for free, but i didn't try it.

The overall hotels appearance seems a bit dated and need or some TLC, but has everything you expect from the Hilton range.

Tip - Drivers can take you out to local bars and resturants during the evening, and pick you up both at no charge!

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Front Office Manager at Hilton Atlanta Northeast, responded to this review, March 27, 2012
We appreciate any opportunity to reach out to our valued guests and are here to help in any way we can. We are very sorry for any inconveniences you may have experienced at Hilton Atlanta Northeast during your recent stay. We strive to make your visits at our hotel as comfortable and enjoyable as possible. You have our every assurance that we take any feedback regarding our hotel very seriously and will ensure this matter is addressed with the management of the hotel. Please don’t hesitate to contact us if we can ever be of assistance in your future travel plans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Atlanta Northeast

Address: 5993 Peachtree Industrial Blvd., Peachtree Corners, GA 30092-3416
Phone Number:
Location: United States > Georgia > Peachtree Corners
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Peachtree Corners
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Atlanta Northeast 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Hilton Atlanta Northeast Hotel Norcross
Hilton Hotel Norcross
Hilton Norcross
Norcross Hilton

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