Great service for my disabled mum & elderly dad. I'd like to say a special thank you to Keven who was superb and very helpful from the initial phone call to their late arrival.
Unlike the appalling service a few minutes away at the Holiday Inn Express we had accidentally arrived at. Seven desk staff but a 10 minute wait to speak to someone. And when we did, the lady was abrupt and unhelpful. A manager appeared who took over, but there was no acknowledgement of my ill and tired mum - although he did order a cab to take us to our correct hotel (which was quite expensive and took 20 minutes to arrive).
Well done Keven at the Holiday Inn terminal 5. Poor show to your partner hotel down the road. Give Keven a pay rise I say.
- Official Description (provided by the hotel):
- The perfect location to stay whether you're working or travelling for fun. Centrally located in the historic village of Colnbrook and Poyle, it is ideally situated for business travel with fabulous links direct to the A4, and motorway network of M4 and M25. Historic Windsor is a short drive away and has magnificent attractions such as Windsor Castle, Windsor Great Park and Eton river side. For a fun day out Thorpe Park Resort and Theme Park - you can be there in 20 minutes. ... more less
- Reservation Options:
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- Also Known As:
- Arora Park Slough
- Arora Park Hotel Slough