Over the past 20 years I have travelled around Australia and overseas. I have stayed in backpacker hostels and caravan parks, hotels and motels. Never have I stayed anywhere so unclean and poorly maintained with unprofessional and unhelpful staff. I would strongly recommend you don't stay at this place. I booked our family in for 3 nights and we stayed 1. We stayed in villa number 6. The security screen door did not close, the lock was broken and the fly screen had been cut where the lock was. The glass sliding door lock was also damaged. The villa was dirty and mouldy. When the air conditioner was turned on - the place was filled with musty warm air. The bathroom was mouldy and the grout in the tiles was falling out. There was no toilet paper. The sheets on the double bed were stained and had "bits" in them. (Unsure what it was). When I made up the kid beds which were bunks - under the matresses were small dead cockroaches and cockroach faeces. I was not game to use any utensils or plates and cups as the whole place felt so unclean. We left first thing in the morning and after letting the girl at the office know of our experience she just shrugged and said she would let the manager know. The manager refused to give any money back or offer any kind of apology. Not happy.
- Official Description (provided by the hotel):
- Being 23km from Darwin, our award-winning park is ideally located to Darwin's many attractions and is a gateway to Kakadu and Litchfield National Parks. We offer an extensive range of accommodation options including shady, grassed sites for caravans and camping to self-contained cabins and villas, surrounded by beautiful tropical gardens with 3 pools/spas, water park, jumping pillow, kids playground, camp kitchen and kiosk. ... more less
- Reservation Options:
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