What a place! Stayed for 9 nights with my husband in June in a one bedroom villa and we were absolutely blown away. The service was phenomenal - we were truly pampered for our entire stay. Nothing was too much trouble, and we were excited each day to see what small gifts or treats we were left at turn down (from a bottle of wine and canapes, to chopsticks, to invitations to wine tastings). This was the first hotel that I truly felt sad to leave. I'll try to keep the rest concise because this review could end up becoming an essay!
VILLA - outstanding. All villas seem to have at least a partial sea view, and words can't begin to describe our view each morning. The outside shower was a highlight.
DINING - breakfast was excellent with a buffet and a la carte options. Also sparkling wine and champagne cocktails (which they were very generous with, offering to top up your glass regularly - which is a dangerous thing at breakfast time...). We had dinner at The Restaurant twice which was outstanding. Try the asparagus risotto and beef carpaccio, mmmm.
POOLS - breathtaking and huuuuge. One is olympic size. And often two out of three pools are completely empty with no sunloungers being used, so it feels like your own private pool (this was out of season, not sure what Jan - March would be like). All the pools are an excellent temperature and the pool loungers are very comfy with plenty of shady or sunny areas to choose from.
SERVICE - what the hotel does best. From reception staff to pool staff, everyone knew us by name and greeted us with a smile. Wake up calls were ended with 'is there anything else I can do for you?', which seemed to be the theme for everyone. It was my husbands birthday, which we had kept pretty quiet, but when we randomly mentioned it to the pool manager (Lutyen) that afternoon, we were quickly served complimentary mojitos and cake & flowers were at our villa when we returned that evening. Perfect. I could go on an on with examples of their excellent service - it's truly immaculate.
BEACH - beautiful. Grab a mini-bar beer and head down to watch the sunset. You won't regret it. Perfect for a morning swim also.
SPA - expensive but, you definitely get what you pay for. The 90 minute Balinese massage was to die for and I have never seen such an awe inspiring spa location in my life.
MISC - we were given a late check out until 4pm with no hassle at all, to coincide with our flight home. The shuttle service to Hoi An leaves at 10.30am, 3pm, 5pm and 9pm. It's only 150 dong to get there by cab if those times don't suit you. Finally, Hoi An is a wonderful place for dinner and drinks - try some street food too, it's all delicious.
We'll be back in 2014 for sure!
- Official Description (provided by the hotel):
- Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more less
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- Also Known As:
- The Nam Hai Hotel Hoi An
- Nam Hai Hoi An