Me and a friend went to the H10 for 10 nights in October of this year. We saved all year for our dream holiday and found that the food was cold, repetitive and boring. We were told there was themed nights but the Chinese evening was chinese potatoes and rice, appetising.. or not! The pool was freezing and sometimes looked dirty. There was one hostess who was only nice to you if you bought champagne and expensive wines, the rest of the staff were pleasant, and if you have any issues ask for Beatriz Picon, she's lovely and speaks good English.
Close to Puerto Banus so if you get bored of the repetitive food at dinner time, its a lovely place to be. Good atmosphere, amazing yachts and cars and just generally a safe and friendly place to be. But be prepared to pay high prices for that!
We had 3 days of our holiday left and then we caught the cleaner rummaging her way through my handbag, purse and suitcase. Once questionned she became angry, didnt speak a word of English apparently, was extremely unprofessional and stormed out. We then found money had been taken from my friends purse and it was left unzipped. We contacted Beatriz who gave us complimentary cocktails and a free safe for the remainder of our stay. For 10 nights, we would have been charged 40 Euros just for the use of the safe, disgusting!! Especially when we were told it would probably be 5-10 Euros.
We were looking forward to breakfast after seeing the reviews, but its not exciting. Same thing served day in day out and it was luke warm. The bacon was foul and the sausages tasted like raw slop. Although, at dinner time, the salad was spot on, but everything was cold and there was no structure to the layout. All fish dishes and it was overall bland and tedious.
I would never come here again, ever. Theiving staff, boring food, a freezing pool and expensive drinks. Horrible, horrible hotel.
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- Also Known As:
- h10 Andalucia Plaza Marbella
- h10 Andalucia Plaza Hotel Marbella
- Andalucia Plaza Hotel