we were 4 couples with one child and booked ocean villas water bungalows almost two months
ago. we arrived at the Male airport and was transferred to the prestige ocean villas on arrival we were welcomed by the staff and things seemed quite normal and we were given the registration forms for check in , at this point I realised that our check in should be from the ocean villas reception and inquired after it. that was at the time we were told that we have been allocated beach bunglaows for the first night as the water bunglows were over booked .
They seemed quite casual about it untill we insisited it was unacceptable we made it very clear that we did not want anything less but the water bungalows unfortunately we wasted a good three hours trying to sort this out but nothing came out of it we were given the first night complimentary at a beach bungalow but which is not what we wanted and was not given any other choice other than being transferred to to low category resort in the same chain .we were very dissapointed and angry it was handled in a very unproffessional manner they had no back up plan for us knowing they had this situation they simply expected us to accept it since we insisted that we were not willing to accept it is when they tried to transfer us to another resort but once agian I realised they were prolonging the situation so that we would get tired and give in to it . We gave them the choice of transferring us to Fullmoon resort which was availble not they simply said it was full which was untrue
on the plus side the ocean villas water bungalows are very nice ,spacious bathrooms , free wifi, the breeze restuartant had wonderful views of the sea which is open till 12 midnight , marine life around the water bungalows was not that great. the service of the staff was fantastic . choice of food was very basic except we were given a 5 course meal as a part of the the reconcilation which was fabulous!!
The beach bungalows in my opinion are about a low three star the rooms were musty ,the bathrooms were terrible with stained bath tubs and worn out fittings etc and most of all no proper flow of water in the showers ,the bed linen was laundered but did not feel crisp and clean. avoid rooms 116-140 and request rooms around 200-209 which was much nicer with more privacy and secluded . the other facilities of the huduranfushi island is very basic and old and a simple three star . all inclusive is good but no branded alcohol example no Baccardi but fairly acceptable liquors.
overall if not for the terrible start to our two day vacation the ocean villas are fantastic value for money water bungalows with great set of staff . but i would not say the same with the beach bungalows . Kasun and Patrick from the front office were very polite and helpful and
tried their best but i beleive it was beyond their control..overall we had a terrible vacation as we felt lost out on our holiday in terms of time having to change rooms etc as well as the quality of the entire Holiday.
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- Also Known As:
- Adaaran Prestige Ocean Villas Hotel North Male Atoll