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“Excellent Service, Beautiful Rooms, Fantastic Diving......” 5 of 5 stars
Review of Lily Beach Resort & Spa

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Lily Beach Resort & Spa
5.0 of 5 Resort (All-Inclusive)   |   20077   |  
Hotel amenities
Certificate of Excellence 2014
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
“Excellent Service, Beautiful Rooms, Fantastic Diving......”
5 of 5 stars Reviewed December 3, 2013

Just returned from a family trip to Lily Beach with our 21, 14, 11 and 8 year olds. We travel quite a bit for both work and pleasure, have Platinum SPG status, PPS Solitaire with Singapore Airlines, 1K with United etc. etc. I tell you this because we are normally treated quite well when we travel with these companies so our service expectations are a tad high. Many thanks to the Lily Beach staff for the excellent service provided! I loved the extra touches- drinks in conveniently supplied coolers near the beach loungers, snorkel equipment we signed out for the week, afternoon snacks available near the pool etc.

We stayed in the family beach villas- they were well appointed, clean and supplied with sodas, beer, wine, toiletries, fluffy towels, a variety of pillows, deck lounge chairs, assigned beach loungers etc. I love a hot bath under the stars- the candles, wine and large outdoor bath tub were just what I wanted to end my evenings and enjoy my relaxing vacation.

We are avid divers and have stayed in both the North Ari Atolls (Club Med- not such a good experience) and the South Ari Atolls (Conrad- excellent for couples and diving). We prefer the diving in the South Ari Atolls, thus the trip to Lily Beach. There are over 50 dive sites to dive and one of the local dive staff members grew up in the area and has worked at Lily for over 10 years. His knowledge of the sites is excellent! We only travel with our dive computers and camera- no other equipment- and were very pleased with the quality of the dive equipment and the organization of the dive shop. The staff was safety conscious, friendly and professional. All our equipment was carried to and from the boat for us. Fruits, water, sodas, cakes etc were offered at the conclusion of our dives and on our two tank dive we were offered coffee and tea as well. We dove the local reef from the water sports desk to the spa twice (one day and one night dive) and were quite pleased! All our 8 dives at Lily were teeming with fish, healthy and colorful corals etc. The white and black tip sharks, turtles, eagle rays etc were in abundance. I was in a quandary as to focus on the micro life or macro life as I dove. We did a manta dive and saw over a dozen of these elegant creatures. We passed on the whale shark trip but heard they were successful.

Lily does an excellent job of separating those traveling with kids and those traveling without. With a quiet, adults only pool/bar at one end of the island and a pool/bar with a kiddie pool, game tables, Kid's Club and playground on the other end of the island, guests can find the peace and quiet or the family time they are looking for. Our daughter throughly enjoyed the Kid's Club and Anju clearly loves children and goes the extra mile to entertain them. Once, our dive was late returning (unexpected stop to snorkel with mantas!), Anju had taken our daughter to lunch, made a bracelet with her and kept her so happily occupied she didn't notice we were late. Anju clearly enjoys playing with children in the pool, on the beach and in the club. Kudos to Lily Beach for hiring such loving staff.

The food was ok for buffet style eating with a wide variety of cuisine to choose from. The fresh bread, omelet station and prosecco (for non dive days) were good but the buffet items could be a bit hotter. The kid's station had spring rolls, chicken samosas etc but would be better if it included a few basic staples (eg french fries, chicken strips, pizza and pasta) every day. The pasta bar at lunch was enjoyed by all but dinner fell a bit flat. The chef is new and I am quite confident he will continue to improve the buffet. The Asian specialty restaurant, Tamarind, was a hit with our family and we would happily return again and again. For those that are a bit fussy with their wines, there is a wide variety of both included wine and nicer wines you can purchase.

We didn't get a chance to try the spa- just too busy diving, snorkeling around the lovely house reef etc. Next time!

We had already booked another resort for return trip to the Maldives in the spring but have since changed our minds and are thinking of staying at Lily Beach again. I can completely understand why guests return repeatedly to this lovely resort.

All in all this was a great combination of family friendly resort, fantastic diving, superb service and lovely surroundings. We would highly recommend Lily Beach to those seeking a great vacation in the Maldives.

Room Tip: We were pleased with the beach family villa. It has 2 full rooms with 2 outdoor bathrooms etc. Con...
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, December 13, 2013
Dear Valued Guest,

Let us take the opportunity to thank you for your beautiful and constructive comment. It is indeed a pleasure for us to know that you and your family enjoyed Maldives & Lily Beach!
The superb service you mentioned in this review is definitely the highlight of our resort, as we always try to provide a feeling of “home away from home” along with professionalism. We remember you as passionate divers and the whole team of Ocean Pro send you warm regards and look forward to diving together again. We are sure you will find a big change of our buffet, at your next visit. Chef Morad is working hard in order to give a new breath to our food. We all wait for you, ready to offer you another unforgettable holiday with your kids! Thanks again, on behalf of all the employees.

Kind regards

Pascal BILLON
General Manager
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1,280 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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English first
Regensburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

We had our best holiday ever at the Lily beach hotel on the maledives!
It is a very great hotel, with very kind and professionell staff, a perfect service (reception, room service, water sports and diving center, shops), delicious food, a wonderful beach and a great place to go swimming or snorkeling. The beach villas on the north side are perfect for families with children and only some steps away from the beach and the wonderful ocean. It is a perfect place to relax and to forget the rest of the world.
It was our first time at Lily beach but for sure it was not our last time there :-)

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, December 5, 2013
Dear Valued Guest,

Thank you on behalf of all employees of Lily Beach Resort & Spa for the kindest comments! The best new for us is knowing that you will be back for another dream holiday. We will make sure you will have again perfect service, a lot of smiles and professional assistance for all your needs. It was indeed a pleasure to meet you and we look forward to welcoming you back! Thank you!

Kind regards

Pascal BILLON
General Manager
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 30, 2013

A big thank you to Pascal anf all of the staff at Lily beach, your hospitality and the staffs professionalism was second to none. The food was wonderful with a great variety each meal time and venue. Abdula was a wonderful and attentive waiter each meal time and we cant thank him enough.
We met some wonderful people during our two weeks at Lily, and would certainly recommend to others. Cant wait to return to experience the luxury again.

A very big THANK YOU to everyone.

Terry & Seamus

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, December 2, 2013
Dear Terry & Seamus,

we are all glad and grateful for your fantastic review and we are sure you will be back very soon! Thank you for having noticed and underlined our staff professionalism and our food quality. Your comment is the best reward the Team can have! Abdullah and all the other 320 employees look forward to seeing you again, for another great luxury holiday! Thank you!


Kind regards,

Pascal BILLON
General Manager
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Ipswich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

The title sums it up! Fourth visit to this wonderful paradise island and plans already in place for trip five next year, with another couple who have soaked up our ravings and asked to join us next year as they celebrate their 25th wedding anniversary and a 50th birthday - it will be our pleasure!! It is so hard to convey to friends just how special Lily Beach is - we stay in a beach villa which is very spacious, huge oh so comfortable bed with pillows to die for, fridge with essentials like soft drinks and wine!!, excellent coffee machine etc and an amazing outside bathroom!! Nothing like sipping cold wine in the spa bath viewing the stars through the palm fronds!! We have dedicated beach loungers with an ice box of soft drinks to hand! Amazingly, even when the island is full, you see so very few people - the biggest decisions of the day are which restaurant to have lunch and which bar to have cocktails! As other reviews have said, yes it may initially appear expensive, but the value is top end, dinks and food of 5* quality included, and no hidden extras to pay so it is just a case of relax and enjoy once there. There are plenty of activities available if required, but for us, snorkelling the house reef twice a day with all equipment included is just about fine! All of the staff are amazing - friends, not staff - the bar staff remember your dink and bring it over & refresh without fail The waiter watches out for your arrival at dinner and whisks you off to your favourite table (ours is on the beach!). Many of the staff remember us from previous years and the new staff soon become your friends. It is hard to mention some as would feel bad not mentioning all by name, but Joseph at Aqva bar made us smile as he remembered Ian's "colourful" shirt, Peter at Vibes was like a lost friend, Sulhi at Lily Maa greeted us on arrival, and Daniele who was new made us so welcome as we waited for our villa to be ready, and of course a mention must be made of Pascal, resort manager, who joined us for a champagne sunrise on departure day!! Lily Beach, keep doing the excellent job that you are doing, we notice the little extras you achieve each year on what to us is Paradise, thank you, and see you similar time again next year!!!!!!!

Room Tip: Would say all rooms are excellent, we book beach villas, own area on beach, most have excellent beac...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, December 2, 2013
Dear Ian & Elizabeth,

we don’t know how to thank you enough for coming to visit us the 4th time and for the beautiful review! It was a pleasure for every member of the Team to have you here again and we hope you felt like at home. Joseph, Peter, Sulhi & Daniele appreciated very much your kind comment and look forward to welcoming you next year. Everyone knows you very well by now and, as you wrote, they all became like friends. It’s wonderful to have such a great feedback from loyal guests like you, who are able to make comparison with their previous stays; for us you are like resort ambassadors and rest assured we will make your stay every time unique & special. We wait for to cheers again together soon! Take care!

Kind regards,

Pascal BILLON
General Manager
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Workington, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2013

Just returned from our second visit to Lily Beach, and already planning our third! This wonderful, idyllic, friendly place is not like being on holiday, it is like having a second home in a truly exotic beautiful place. There are several things that make this place stand out, but it is primarily the friendly and unfailingly helpful staff, which is evident right from the ground staff and room boys up to the very approachable general manager Pascal that win it a consistent 5 stars.
Must give two special mentions among them all, Joseph, at the Aqua and Spirit bars who spoiled my 76 year old scuba diving husband to death, and Jaleel, our waiter in lily Maa who not only looked after us every night, but got up early on the morning of our 6:15 am departure to come to the jetty to say goodbye to us.
The Platinum all inclusive plan is another big plus - yes it is not exactly cheap - but once there it is paid for and forgotten about, and you can indulge as much or as little as you want in food and drink (brilliant cocktails at Spirit!), without even thinking about it.
The dive team under Calvin looked after Alan really well, and he was so pleased he was still able to easily manage dives that people half his age were still aspiring to. He is looking forward to diving with Pascal next visit, as it couldn't be arranged this one.
As for me, well, I love snorkelling, have snorkelled and dived all over the world, and the house reef here is just brilliant. One morning 3 eagle rays swam gently past the back of our water villa, and my personal high point snorkelling was seeing two good sized black tipped reef sharks feeding on the edge of the reef - awesome if a little close for comfort!
If you get the chance go to Lily Beach - you won't be disappointed.

Room Tip: We stay in the water villas, both times on the right in 321 and 317. We like these ones well away fr...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, November 30, 2013
Dear Alan & Susan,

It was a pleasure for all of us to have you here again and we are already looking forward to your next visit. The whole team know you very well by now and we hope we managed to make you feel at home! Your wonderful review has been read by Kelvin, Joseph, Jaleel and the rest of the crew of Lily Beach Resort & Spa and everyone thank you and send you warm regards. Alan is still very fit and it will be a pleasure diving and snorkeling together next year. Again, a big hug from all 320 employees and see you very soon!


Kind regards

Pascal BILLON
General Manager
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Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 20, 2013

My husband and I came here for our honeymoon and it is by far the our best holiday!!! Staffs are very friendly and helpful! The fact this is a five stars hotel with full board facility where we can have food/cocktail any time was just amazing!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, November 27, 2013
Dear Valued Guest,

First of all, thank you for having chosen Lily Beach Resort & Spa for this very special trip as honeymooners! We are glad to read that our all-inclusive Platinum Plan suited you. The whole team have read your review and thank you for the kind comments. We do hope to see you again to offer you, this time, the best of the best!

Kind regards,

Pascal BILLON
General Manager
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London
1 review
5 of 5 stars Reviewed November 15, 2013

We have just returned home after our 2nd visit to Lily Beach. We loved it so much last year we couldn't wait to return and we were not disappointed. It is simply paradise. The staff all knew us from our last trip even remembering the drinks that we had ordered the year before on our first day. Very impressive. Special shout to Joseph and Rashan at Aqua. So friendly and nothing is too much trouble for them. Mohamed at Tamirand (the food in which is exquisite) was equally as friendly. Both Sawan and Peter at Vibes were a delight. I couldn't recommend this place enough. Pascal and team have done an amazing job in making this pure paradise for all who visit. We cannot wait to come back. Hopefully see you all again soon. I could not recommend a visit here highly enough.

Room Tip: We had room 153 both years which is in the centre of the island so perfect for everything. We actual...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IH_Management, and all team at Lily Beach Resort & Spa, responded to this review, November 26, 2013
Dear Alison and Lee,

This is a wonderful review and we are absolutely grateful for that. It was a pleasure to have you here again and we are happy to ready we did not disappoint you! As you say, we all know you by now and the team is able to anticipate your choices giving you this “home away from home “ feeling, which we believe is the best feeling you can have as guest. Joseph, Rashan, Mohamed, Sawan and Peter were really touched when they have read your feedback. We can just say…please come back soon! We look forward to welcoming you again!

Kind regards,

Pascal BILLON
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lily Beach Resort & Spa

Address: 20077
Location: Maldives > Alifu Atoll > Southern Ari Atoll > Huvahandhoo Island
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Huvahandhoo Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lily Beach Resort & Spa 5*
Number of rooms: 119
Official Description (provided by the hotel):
---UNDERGOING UPGRADES--- In the deep blue sea of the Indian Ocean, among the scattered small Islands known as the Garland of Flowers (Maldive Islands) of indescribable nature, Lily Beach Resort is the island - Huvahendhoo at the South East Ari-Atoll. ... more   less 
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Also Known As:
Lily Beach Resort And Spa
Lily Beach Hotel South Ari Atoll
Lily Beach Resort All Inclusive
Lily Beach Maldives

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