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“Mediocrity redeemed by view and fabulous baths” 2 of 5 stars
Review of Highland Resort Hotel & Spa

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Highland Resort Hotel & Spa
5-6-1 Shin-nishihara, Fujiyoshida, Yamanashi Prefecture 403-0017, Japan   |  
Hotel amenities
Ranked #1 of 8 hotels in Fujiyoshida
Jerusalem, Israel
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54 reviews 54 reviews
39 hotel reviews
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59 helpful votes 59 helpful votes
“Mediocrity redeemed by view and fabulous baths”
2 of 5 stars Reviewed May 30, 2007

If you're visiting Mount Fuji, the Highland Resort has a good location, the breathstopping view of the mountain, and clean, comfortable rooms. The highlight is a fabulous hot bath complex for which guests receive complimentary tickets. The problem areas concerned communications--getting the maitre d or the staff to understand our dietary needs, (we'd expect someone in an international hotel to understand English well), the tiny portions of food when it did arrive, and a humiliating hour-long and unsatisfactory session at settling the bill on our departure. One clerk after another and finally the General Manager were unable to justify room charges that far exceded those agreed on upon booking--but the management was unwilling to change them. We wound up paying far more than we anticipated.

Stayed May 2007
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first

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Additional Information about Highland Resort Hotel & Spa

Address: 5-6-1 Shin-nishihara, Fujiyoshida, Yamanashi Prefecture 403-0017, Japan
Location: Japan > Chubu > Yamanashi Prefecture > Fujiyoshida
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 8 hotels in Fujiyoshida
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Mt Fuji Hotel

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