If you're visiting Mount Fuji, the Highland Resort has a good location, the breathstopping view of the mountain, and clean, comfortable rooms. The highlight is a fabulous hot bath complex for which guests receive complimentary tickets. The problem areas concerned communications--getting the maitre d or the staff to understand our dietary needs, (we'd expect someone in an international hotel to understand English well), the tiny portions of food when it did arrive, and a humiliating hour-long and unsatisfactory session at settling the bill on our departure. One clerk after another and finally the General Manager were unable to justify room charges that far exceded those agreed on upon booking--but the management was unwilling to change them. We wound up paying far more than we anticipated.
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- Also Known As:
- Mt Fuji Hotel