We stayed here for 3 nights as part of our friends wedding party.
Having stayed closer to the city the previous night, when walking into the hotel we were immediately impressed.
We were taken to our room by the foreign liaison manager Olaf, had a really friendly chat with him and he turned out to be the best thing about the hotel. Nothing was too much effort, searching for adapters, lost headphones, food at midnight, mini busses for 17 people at short notice, to name just a few things he did for us and the wedding party. A true star and a prime example of 5 star service.
The hotel itself is of a very high standard. The services on offer are outstanding, the spa and spring area are beautiful and very relaxing.
The only things that let down the hotel are the food which was just ok and the amount of multilingual staff. Without Olaf we would've been stuck on many occasions.
If we were to visit our friend in that part of china again, we would definitely stay here.
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