It goes without saying that this hotel has received some poor reviews , mostly about the scent and poor customer service but I'm very happy that I booked this place and went with my gut feeling. Upon arriving at this hotel we were greeted by OMAR and he was very helpful and courteous with our reservation. We got the room we requested on the top floor, with extra feather pillows, the hallways were clean and the two bedroom room we booked was very clean , with tvs in each room and living area, there was a dishwasher , microwave , stove, coffee maker, refirgerator , everything needed for our mini vacation, the WI-FI service was also very good as we were able to Skype with our family back home and stream NETFLIX and movies with no hassle .We didn't choose to have our rooms cleaned everyday, however when we requested towels they were replenished almost immediately. We interacted mostly with PATRICIA , she assisted us with coins for the laundry service and other information that we needed to make our stay better, special kudos to her and her patience and customer service. Yes, the breakfast area was small, but that didn't bother us as we just took our stuff to the room, it was difficult to manage three kids in that breakfast space , but again it was not a issue for us. The pool was clean and the CORNER CUP was a very nice touch . I would definitely stay here again as it is close to a pharmacy, supermarket, gas station and nice restaurants . This was our first time in Miami, and I will recommend this place to anybody
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- Also Known As:
- Towneplace Suites Miami Airport West / Doral Area Hotel Miami