On 21/11 i stayedwith my wife and 2 friends in hyatt hotel. We had a warm welcome and we were very pleased too. But next day we encountered a nasty experience which i really want to share.
Due to the fact that the 2 computers in the internet room were both occupied and i needed the print out our boarding pass , a clerk proposed us to print them out at the hotel checkin balie.
Great , indeed and the hotel clerk told us he was happy to give us this special service. We thank him and went on with breakfast but kept in mind to give him a tip afterwards for this special service' since we left our wallets upstairs.
Apperently he couldn't wait and when went upstairs to get our baggage our room was already blocked and none of our cards was working any more , so back downstairs from 6th floor to get thecard unblocked again. The lady at the check in laughted and i hear her say to the clerk ' nasty boy'
Yep, that's the policy of this Hyatt . Be friendly , give service and , get tips and if not take revenge by blocking cards.
I kept my 10 dollar tip in my pocket on the way out and i i will book another hotel next year close to miami airport. Since we are doing vacation trips every year , i will not recommend this hotel any more to our Belgian Friends.
Plenty of hotels there
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- Also Known As:
- Hyatt Place Miami Airport-West/Doral Hotel Miami
- Miami Hyatt
- Hyatt Miami Airport West
- Amerisuites Miami