The pool was dirty, the hot tub was filthy and not working properly during the entire stay. Rarely were there towels at the pool had to go to the front desk to get them for the kids . The sofa bed mattress was old, worn, and very uncomfortable. The room was smaller than we were accustomed to. We are loyal to the Marriott brands and belong to the Marriott Reward program so we stay at different hotels quite often. This was not typical of our past experiences. As far as negative reviews regarding the airplane noise, I can tell you that for the past 17 years, I have lived 3 miles from JFK airport. We hear planes constantly and we are used to it. However, the noise at this hotel is extreme. The planes fly very low to the ground (i.e. you can see the windows and landing gear) The noise from the airplanes worked out to be a welcome relief to drone out our noisy, rude neighbors (I realize that this is not the hotels fault, but I do feel that this hotel attracts clientele who are more party than family oriented so beware if you don't feel like being awaken at 2 or 3 in the morning.) Also, the area where the hotel is located has a Walmart (if you need assistance with anything here, speaking Spanish will be helpful) and just a few places to eat - mostly an industrial area. On a good note, it is only fair to say that the front desk was polite and friendly. The breakfast was consistant with what we would expect and the manager's hospitality buffet with beer and wine was a pleasant plus as usual.
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- Also Known As:
- Residence Inn Miami Airport West/Doral Area Hotel Miami
- Miami Residence Inn