I made a reservation in November to stay at this hotel. I received a confirming email 2 days before our stay. I arrived at 9 p.m. on the night of my reservation (4/12/14), after spending of $100 in taxi fare to get there from Ft. Lauderdale and was told " we cancelled your reservation because your credit card was declined". When I inquired more I was told they tried to call me several times but aren't allowed to leave a voicemail. I showed the girl my phone with no missed calls and no voicemails - she had no response. At the same time a group of 4 people passed by the desk and said "we had the same experience but ended up with what most likely your room". So basically they over booked the hotel and because we got there later than others we had no room. The girl at the desk was no help and had done nothing to try and help us find a room. I ended up finding another room ( more taxi fare to get there) and resolving it myself. The hotel is not worth your time or money - save yourself the trouble!
- Official Description (provided by the hotel):
- Experience the conveniences of a hotel with the amenities and privacy of a corporate apartment truly the best of both worlds. Candlewood Suites Miami, an all-suite hotel with fully equipped kitchens is centrally located just minutes from Miami International Airport with easy access to the City of Doral, Downtown Miami, Coral Gables, Kendall, Miami Springs, and Medley. Whether your visit brings you for business or pleasure, one night or an extended stay, our friendly staff is ready to welcome you with a smile. At Candlewood Suites, we put the amenities where they really count: in your room. Spacious and well appointed, each suite has a fully equipped kitchen complete with microwave, full size refrigerator and dishwasher. Work efficiently at your executive desk with two separate phone lines and complimentary high-speed Internet access. Relax in your recliner while you enjoy your favorite movie from our free CD library. Purchase a light meal or snack 24-hours a day at the Candlewood Cupboard or take a dip in our outdoor heated pool. Our hotel is minutes from excellent shopping and an assortment of dining and entertainment venues as well as US Southern Command, Florida International University and Jackson Memorial Medical Center. We are also convenient to Homestead Speedway, Bayside Marketplace, and Miami (South) Beach. Become one of Facebook fans and participate to win free night and discounts! Candlewood Suites Miami Airport West. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Cheap Tickets, Priceline, Despegar.com, Hotels.com, Agoda, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Candlewood Suites Miami Airport West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Candlewood Suites Miami Airport West Hotel Miami
- Candlewood Miami
- Miami Candlewood Suites