Well, I'm a frequent guest. Whenever we (me and my wife) go to Miami, we stay at Candlewood. It's definitely one of my favorite hotels in Miami (I can't even remember the last time we stayed at another hotel). This last time was great, but not perfect. All the staff treated us well, except one of the front desk guys, his name's Pablo. Gosh! I remember I greeted him a couple of times and he said nothing, he didn't even look at me and my wife. He simply ignored us! I felt so bad... You know, year after year staying at Candlewood I got to know all the staff and I always enjoyed talking to them, especially to Shirley, who has been working at the hotel for many years and always treated us very well. So, I strongly suggest Pablo get some customer skills and pay more attention to the guests. It's not that difficult! Observation is the key for success! He only needs to observe how Shirley and Alejandro treat the guests and he'll see how easy it is to treat others with respect and courtesy.
Also, I'd like to say I have nothing against this person (Pablo). I'm only making a suggestion based on my own experience with him.
- Official Description (provided by the hotel):
- Experience the conveniences of a hotel with the amenities and privacy of a corporate apartment truly the best of both worlds. Candlewood Suites Miami, an all-suite hotel with fully equipped kitchens is centrally located just minutes from Miami International Airport with easy access to the City of Doral, Downtown Miami, Coral Gables, Kendall, Miami Springs, and Medley. Whether your visit brings you for business or pleasure, one night or an extended stay, our friendly staff is ready to welcome you with a smile. At Candlewood Suites, we put the amenities where they really count: in your room. Spacious and well appointed, each suite has a fully equipped kitchen complete with microwave, full size refrigerator and dishwasher. Work efficiently at your executive desk with two separate phone lines and complimentary high-speed Internet access. Relax in your recliner while you enjoy your favorite movie from our free CD library. Purchase a light meal or snack 24-hours a day at the Candlewood Cupboard or take a dip in our outdoor heated pool. Our hotel is minutes from excellent shopping and an assortment of dining and entertainment venues as well as US Southern Command, Florida International University and Jackson Memorial Medical Center. We are also convenient to Homestead Speedway, Bayside Marketplace, and Miami (South) Beach. Become one of Facebook fans and participate to win free night and discounts! Candlewood Suites Miami Airport West. ... more less
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- Also Known As:
- Candlewood Suites Miami Airport West Hotel Miami
- Candlewood Miami
- Miami Candlewood Suites