My vacation was a nightmare that wouldn't end thanks to this place. I stayed in room 109- a one bedroom deluxe suite. My brother slept on the sofa bed and they refused to provide him with a blanket or comforter. Upon my inspection of the bathroom I noticed soap scum and mildew all up in the shower. In my bedroom I noticed ants crawling everywhere I contacted the front desk they told me they would send housekeeping up waited 2 hours and they never showed called again same day at 11:30 pm explained the ants are all over the sheets all the front desk man did was change the sheets the ants were still there. Asked for a room change "sorry we have no extra rooms". Next day called first thing in the morning about ants again my complaint was brushed off and ignored so I walked to the front desk and complained again. Nothing was ever done so for an entire week I had ants crawling all over my electronics, in my suitcase they were everywhere- so nasty. Then this group of about 40 people took over the pool&bar and had their own nightclub out there until 2am nobody shut it down it was terrible I thought this was a place for people with some class. Then the dishwasher in our room wasn't working so I called the front desk yet again and they were aware the entire time and she asked me if I need to use the dishwasher... DUH! Also the WI-FI wouldn't work for crap in our room. I'm more ticked off at the fact they were aware of ALL of these issues before I even checked in and still put us up in the most run down, filthy, disgusting room. Upon check out I explained how horrible my stay was and to rectify this she tried to buy us off with free breakfast I just laughed.