We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very impressive thank you Maria” 5 of 5 stars
Review of Provident Doral at The Blue Miami

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Provident Doral at The Blue Miami to your Saves list
Provident Doral at The Blue Miami
4.0 of 5 Hotel   |   5300 NW 87 Avenue, Doral, FL 33178 (Formerly Hyatt Miami at The Blue)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Receive 15% Off
Ranked #1 of 21 Hotels in Doral
Certificate of Excellence 2014
1 review
2 helpful votes 2 helpful votes
“Very impressive thank you Maria”
5 of 5 stars Reviewed 4 days ago NEW

my room was beautiful , the restaurant was great, and the overall service was impeccable .
A personal note to Maria you were a gracious host to all of us and we thank you again "you will go far with this company" Keith

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

594 reviews from our community

Traveler rating
    314
    186
    48
    25
    21
See reviews for
160
180
29
138
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cambridge, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

When I arrived at this hotel I was told my booking had been cancelled and there were no rooms for me to stay in. Ok I had changed dates of my stay but I had emailed well in advance to reservations informing them of this....I was also told I was going to be charged for my supposed "late" arrival to add insult injury. This left me high and dry in Doral at 10 o'clock at night after a 14 hr journey.

All of that is sort of understandable but I emailed next day to contest the fact I had been charged and have been completely ignored which I think is a little rough as I really haven't done anything wrong and was polite when my booking was cancelled.

I am just worried that if this is the level of customer service supplied by this hotel then I would avoid it.

  • Stayed February 2015, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Provident Doral at The Blue Miami, responded to this review, 4 days ago
Vincent H, Thank you for your most recent feedback regarding your cancelled reservation here at Provident Doral at The Blue. Unfortunately when a guest does not show up for their original reservation without notice or if booked through a 3rd party booking source we are forced to charge a no show fee as the property was sold out. Our in house reservations department tried contacting you several times as to check the status of your reservation as during this time of year The Blue is usually in a sell out status and every room is needed. After not being able to contact you we unfortunately had to cancel your reservation to assure we have all rooms available to sell. I am sorry about the confusion if you would like to discuss further please feel free to contact me directly so that I can share the information with you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City Beach, Florida
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We booked for a single night prior to cruising out of Miami & were very pleased. We normally stay downtown, closer to the Port, but this was a last-minute trip & we couldn't find an vacancies. The Provident Doral was a pleasant surprise with a HUGE suite for less money than we normally pay for a downtown room. Well worth the price of the room & it is still conveniently located to pretty much anything we'd want to do. This is likely to become our new default hotel in Miami. The front desk staff was super friendly & the room is clean. It's not brand new, or even recently remodeled, but more-than-suffient for the night. There's a lot of construction happening across the street but it didn't cause any traffic problems. I'm not sure what they're building but it looks nice & just reinforces the thought that we'll be back. Plus it's only 25-30 minutes from the Port (which is no big deal to us). Anyways, we recommend checking it out as a good alternative to the downtown hotels - plus you won't have to mess with the traffic or valet parking. Woohoo!

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mapleville, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in at the Provident very last minute (6:00AM) after high-tailing it out of a bad experience at a hotel in Miami Beach. We were given our room right away and proceed to have breakfast at the 5300 Chop House. Check-in was great as was the service and food at the restaurant. The staff was very helpful and friendly, especially Jorge and Diana Alaniz. For the price we paid, and I'm not sure if we got a steal due to booking last minute, the room could not have been nicer. It was clean and modern and extremely spacious at 765 square feet! If I had to say something negative, the tile in the huge bathroom is a little dated and the water could be hotter. Other than that, no complaints whatsoever! You will not be sorry here.

Room Tip: The higher the building number, the further you are from the pool/lobby/restaurant.
See more room tips
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

A shout-out for the Banquet Team at The Provident Doral in Miami. The executive team of my company set a small, last-minute meeting that I was tasked with arranging. It was not too small, however, to rate less than complete focus and effort from the Team at The Provident Doral! They were absolutely professional from start to finish. Our executives were pleased. This hotel is my go-to for employee lodging in Miami. It will be my future go-to for meeting space, as well!

Room Tip: I did not personally visit the hotel.
See more room tips
  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New City, New York
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

I really can't figure out how this hotel is ranked #1 out of 21 hotels. At first, I thought it was great. The staff is super friendly and very helpful, check in was nice and easy. The room is a great size-we had a king suite and it was really spacious with a kitchen area and a huge bathroom with a jetted tub and a separate shower area. But...the room is not clean. The tub was disgusting as it definitely had not been cleaned-was dirty and had hair in it and one of the bathroom einks hadn't been cleaned either as there was hair in there too. We ended up making our 6 night stay here only a 2 night stay. We were going to use the pull out sofa until we looked at the linens on there and let me just say it is gross and filthy. I really couldn't wait to check out of here.

Really wanted to love this place as I was so excited to get a decent deal and couldn't wait to stay here so it was quite a disappointment. The tile when you walk in and in the bathroom is dated and starting to show its age. The bed really wasn't comfortable-you sink in once you lay down (wasn't terribe, but wasn't comf either...it was tolerable).

The pool here is great and the restaurant was good too...just wish the room was just as good.wanted to try the spa but being we left before we had planned, I did have a chance.

Room Tip: Higher buildings are far from the front desk, pool, spa and restaurant
See more room tips
  • Stayed February 2015, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Provident Doral at The Blue Miami, responded to this review, 1 week ago
Joanne73, Thank you for your feedback regarding your most recent stay here at The Blue. I sincerely apologize that we were unable to exceed your every expectation during your stay. We are currently in the process of replacing all the window treatments, mattresses and carpeting and this project should be completed in June of 2015. I have discussed your concerns with our leadership team so that we can always be the best we can be. Please contact me directly so we can have you back to experience the true Provident Doral at The Blue experience. We hope to see you back soon and remember you will ALWAYS find the lowest rates by booking at THEBLUE.COM or by calling the hotel directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Once again enjoyed my stay! The friendly and efficient staff always welcome me back with warmth and a smile. At "the Blue" guests are never just a room number but someone to be treated like a member of the family. Monet (front desk) always greets us when we return and knows our preferences. Jorge and David (Outlet Managers) go above and beyond the realm of customer service. Returning to the Blue is like coming home and makes travelling for business much more pleasant. Many heartfelt thanks go to the breakfast staff for being so accommodating e.g. always bringing coffee in a "to go cup" and packing my breakfast also. Until next time.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Provident Doral at The Blue Miami, responded to this review, 2 weeks ago
Thank you for your most recent feedback regarding your stay at Provident Doral at The Blue. I am so happy to hear that our team members were able to exceed your every expectation throughout your stay. At Provident we strive to provide the best quality and service to all our guests and make them feel as if they are a part of our family. We look forward to your next visit with us and please remember you will ALWAYS find the lowest rates by booking through THEBLUE.COM or calling the hotel directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Provident Doral at The Blue Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Provident Doral at The Blue Miami

Address: 5300 NW 87 Avenue, Doral, FL 33178 (Formerly Hyatt Miami at The Blue)
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Doral
#1 Romantic Hotel in Doral
#2 Best Value Hotel in Doral
#4 Family Hotel in Doral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Provident Doral at The Blue Miami 4*
Number of rooms: 174
Official Description (provided by the hotel):
Escape to Doral, just 20 minutes west of downtown Miami. Golf fanatics, spa lovers and foodies alike will find just what they're looking for at Miami's ultimate all-suite property, Provident Doral at The Blue Miami. Overlooking the World-Famous TPC Blue Monster Golf Course, our Miami hotel sits on 17 spacious acres and boasts a free-standing clubhouse and amenities galore. Go ahead, indulge yourself. Sunbathe on the pool deck. Pamper your senses at the private spa and gym. Savor al fresco dining in the Florida sunshine at the pool bar. Retreat back to your room, where all of our spacious suites feature full kitchens. When the sun goes down, head to 5300 Chop House and Lounge, our in-house restaurant and bar. Our Miami luxury hotel is characterized by resort-style living and matched by extraordinary personal service. Provident Doral at The Blue is a once in a lifetime experience. Are you ready? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Hotels.com, Booking.com, Expedia, HotelTravel.com, Despegar.com, Hotwire, TripOnline SA, Odigeo and Tingo so you can book your Provident Doral at The Blue Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Miami At The Blue Hotel Doral
Blue Hotel Doral
Blue Resort Doral

Owners: What's your side of the story?

If you own or manage Provident Doral at The Blue Miami, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.