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“The Hyatt at its best!” 5 of 5 stars
Review of Provident Doral at The Blue Miami

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Provident Doral at The Blue Miami
4.0 of 5 Hotel   |   5300 NW 87 Avenue, Doral, FL 33178 (Formerly Hyatt Miami at The Blue)   |  
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Ranked #1 of 6 Hotels in Doral
Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“The Hyatt at its best!”
5 of 5 stars Reviewed August 14, 2013

I chose this hotel because its one of the only ones in the area that offered three bedrooms. The rooms were spacious and immaculate. The only disappointment I had was there was no oven in the advertised "full kitchen" but we made do with the flat topped stove. We all overslept the morning of check out and they were more than wiling to offer a later check out. Service was excellent. Will definitely return.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, September 25, 2013
Thank you for taking the time to share feedback regarding your recent stay.

We are happy to hear that you enjoyed your guestroom and your time at our property. Please accept our sincerest apologies for not having an oven as you expected to have in your room. Should your travels lead you to Miami in the future we hope that you will allow us the opportunity to hos your stay.

If i may be of any future assistance please do not hesitate to contact me directly as I will do my best to assist.
Ryan Hendriks
Rooms Division Manager
ryan.hendriks@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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567 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Houston, Texas
1 review
5 of 5 stars Reviewed August 12, 2013

my wife and i stayed there for 3 days we had a great time the room are beautiful but what makes that hotel the best is the costumer service everybody is so nice silvio helped with our luggages he was so nice and the front desk nairovy and yiselle they were super nice told us all about the hotel and the facilities and both of them always smiling kudos next day we had breakfast by the pool and lunch and room service the price is good great food but awesome service George or jorge was fantastic he took care of us really well help us with address, mall where to go what to do very professional and courteous
thanks a lot all of you
best hotel ever cuz of you

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, September 25, 2013
Thank you for the great review! We are extremely glad that you had a great overall experience at the Hyatt Miami at the Blue. It sounds like your stay was made enjoyable by our friendly and outgoing staff! Each one of our team members genuinely enjoys getting to know our guest and making them feel welcome. Again, we thank you for all your comments. We hope to be your hotel of choice on future trips to Miami and please get in contact with us should you need any assistance on planning a future vacation.
Ryan Hendriks
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 5, 2013

Is this a garden apartment complex or a hotel? I couldn't believe how far from check-in my room was. Ostensibly there was transportation but when I called for the van to check out it never arrived. I had to schlep my suitcase to check in. I told them about my experience but they were indifferent and unresponsive.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, August 11, 2013
We regret to hear how strongly you feel about the Hyatt Miami at the Blue, It is and will always be our commitment to provide our guests with a value hotel option and an enjoyable vacation experience.We sincerely apologize for the challenges you encountered during your stay at our property and would like to assure you it is not the level of service we aim to provide. I hope that you will be willing to give us a second chance to provide you with excellent service. Please feel free to contact me directly should you need any assistance planning your next visit,I can be reached at 305-640-6635 or via email at ingrid.brocato@hyatt.com

All my best,
Ingrid Brocato
Room Division Manager
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Hamilton, Bermuda
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

I arrived early and therefore expected my room to not be ready. The front desk provided a service card to Texas de Brasilia when they realized I was headed to Dolphin Mall and promised my room would be ready after my meal, which it was. The room (building 9) was very spacious, clean and with great internet access. I really enjoyed the jacuzzi and tv in the bathroom and the showerhead. If you don't have a car to get between buildings they have a shuttle that will take you and pick you up. Pablo drove me the first time and we chatted about food from the Dominican Republic which I had never had. The next morning when I came down from working out in the gym (basic but adequate) there he stood with a DR meal that he cooked for me! Who does that! And it was AMAZING! I only had breakfast at the Chophouse, but once again the staff was very attentive. When they realised I only ate the fruit, when I was ready to leave, the server presented me with a to go container of more fruit and granola bars. Buffets usually glare at you for doing that! The young lady from DR at the front desk was also very helpful and gracious. I will definitely be back!

Stayed August 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, August 5, 2013
Thank you for the great review! We are extremely glad that you had a great overall experience at the Hyatt Miami at the Blue. It sounds like your stay was made especially enjoyable by our friendly and outgoing staff! Each one of our team members genuinely enjoys getting to know our guests and making them feel welcome. Again, we thank you for all of your comments. We hope to be your hotel of choice on future trips to Miami and please get in contact with us should you need any assistance on planning a future vacation.

Ingrid Brocato
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merida, Mexico
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 31, 2013

My wife and kids stayed there for three weeks. They booked a 3 BR suite. Check in was delayed because the room was not ready. Kitchen and living room are OK. There is a really small dining table. Master BR is big and bathroom is huge. The other two rooms are OK, both with full baths. WiFi signal was poor and not reliable. Air conditioning was not reliable. Seemed to work at different temperatures every day.
There were problems during the last week. Machine room had some issues and those were never solved. The last three days there was no hot water and the last day, no water at all since 10.00 AM. Nobody called to inform. They gave a discount for the last night.
Service was barely adequate.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, August 1, 2013
Dear Guest,

Thank you for taking the time to share feedback regarding your recent stay.

We are happy to hear that you enjoyed your guestroom and your time at our property.Please accept our sincerest apologies for not having a/c in your room. Should your travels lead you to Miami in the future we hope that you will allow us the opportunity to host your stay.

If i may be of any future assistance please do not hesitate to contact me directly as I will do my best to assist.

Warm regards,
Ingrid Brocato
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 25, 2013 via mobile

I never imagined it would be as this. We are sating here for 10 days, and we love traveling, NEVER EVER a more beautiful, amazing, sopecial, bigger, etc, hotel. It is simply especatacular, we don't what to leave in 8 dias. Our kids even said: Lets stay here and live here for ever!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, August 1, 2013
Dear Guest,

Thank you for sharing your comments regarding your recent stay.

We are so happy to read that you enjoyed your time with us. I myself am a big fan of our guestrooms and our suites. They are truly unique and spacious!

Looking forward to your return!

Warm regards,
Ingrid Brocato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brazil
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 23, 2013

Wow! No words to express how fantastic is this hotel! From the moment I checked-in to the moment I checked-out, all was fantastic! Booked a regular 1 king bed room and opted for upgrade if available for 1 bedroom king (which happened).
The room itself offers big living room, great kitchen (although there's no oven, just microwave) with big fridge, 2 big bathrooms (the one connected to the bedroom has a jet tube AND shower, separated). The bedroom offers a BIG great bed.
About wifi: free and fast. router stays in the living room, what makes signal weak at the very end of the bedroom (not a big deal, worked properly when in the bed).
Parking: although not too big, haven't had problems to park. Stayed at the building #9. When not in front of it, just parked in front of building #10, which means 1 minute walking.
The pool: nice, big enough to accommodate the guests. There's one small heated pool (little too hot for me) and the big one. Great lounge chairs with beach towels available at the bar (for free).
Location: not in the beaches area, but considering you may rent a car when in Miami (for me, going to Miami and not renting a car is absolutely worthless), it takes no more than 20 minutes to Miami Beach. Suggest you to park in the Garage located on 7th st and Washington Ave (USD 1,00/hr and easy to find a spot). From there, you can go to the beach or walk around Lincoln Road (which is no more than 15 minutes walking away)...

Room Tip: 1 bedroom king bed is fantastic for a couple (even it says can accommodate up to 4).
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, August 1, 2013
Dear Guest,

Thank you for sharing your wonderful experience at Hyatt Miami at the Blue! It was a pleasure to provide you with a seamless stay. I am thrilled every experience you had exceeded your expectations and hope we get the opportunity to continue to welcome you back in the future!

All my best,
Ingrid Brocato
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Provident Doral at The Blue Miami

Address: 5300 NW 87 Avenue, Doral, FL 33178 (Formerly Hyatt Miami at The Blue)
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Doral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Provident Doral at The Blue Miami 4*
Number of rooms: 174
Official Description (provided by the hotel):
Escape to Doral, just 20 minutes west of downtown Miami. Golf fanatics, spa lovers and foodies alike will find just what they're looking for at Miami's ultimate all-suite property, Provident Doral at The Blue Miami. Overlooking the World-Famous TPC Blue Monster Golf Course, our Miami hotel sits on 17 spacious acres and boasts a free-standing clubhouse and amenities galore. Go ahead, indulge yourself. Sunbathe on the pool deck. Pamper your senses at the private spa and gym. Savor al fresco dining in the Florida sunshine at the pool bar. Retreat back to your room, where all of our spacious suites feature full kitchens. When the sun goes down, head to 5300 Chop House and Lounge, our in-house restaurant and bar. Our Miami luxury hotel is characterized by resort-style living and matched by extraordinary personal service. Provident Doral at The Blue is a once in a lifetime experience. Are you ready? ... more   less 
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Also Known As:
Hyatt Miami At The Blue Hotel Doral
Blue Hotel Doral
Blue Resort Doral

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