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“Good enough for quick stop!!!” 3 of 5 stars
Review of BEST WESTERN PLUS Miami Airport West Inn & Suites

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BEST WESTERN PLUS Miami Airport West Inn & Suites
2.5 of 5 Hotel   |   3875 Northwest 107th Avenue, Doral, FL 33178   |  
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Ranked #14 of 21 Hotels in Doral
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good enough for quick stop!!!”
3 of 5 stars Reviewed August 7, 2014

Stayed here for a few days... close enough to airport and shopping malls. got back from our orlando vacation and stayed a few nights before getting back to our country. breakfast area is small. but i just took my breakfast and went up to my room. close to the international mall and dolphin mall.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, August 8, 2014
Dear Dugi78:
Thank you for your taking your time and fill out this review in Trip Advisor. We strive to make every guests stay enjoyable and I am glad to hear we were able to surpass your expectations. Thank you again and we look forward to having another opportunity to serve you.


Best Regards,

Carmen Iglesias, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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620 reviews from our community

Traveler rating
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    123
    55
    41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Port of Spain, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

Don't believe the negative reviews about this hotel. The facility was great, the staff very welcoming and friendly, the complimentary breakfast was more than we desired. The airport shuttle from Miami airport was on time running every hour. The free shuttle to the malls was great and the drivers very pleasant. The hotel was clean, linens changed every day, we felt right at home. Staying at Best Western Plus made our first trip to Miami a very enjoyable, we will definitely stay at this hotel again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, August 8, 2014
Dear Mace 13:

Thanks so much for taking the time to share your excellent comments about our property. We are so glad you had such a great stay with us and found our staff, accommodations and location so enjoyable. We strive to make every guests stay enjoyable and I am glad to hear we were able to surpass your expectations. We look forward to welcoming you and your family again soon.

Best Regards,

Carmen Iglesias, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsend, United States
2 reviews
4 of 5 stars Reviewed August 4, 2014

The Best Western is a nice place. We had a large room with a couch and seating area as well as a kingsize bed. The staff was very pleasant but English is not the primary language in this area of Miami. The Pool was very enjoyable, and the Italian Restaurant around the corner was great! They do have free airport shuttle service and the cost for the cab from the Port is around $40.00. It is not a bad place to rest before you travel home.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, August 8, 2014
Dear Susan R:

Thank you very much for taking the time to review our hotel. We are glad to hear that you found our staff and accommodations so comfortable and enjoyable. We look forward to having you stay with us again soon.

Thank you,

Carmen Iglesias, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed August 1, 2014

This hotel for being brand new, is a huge disappointment. Such a nice clean building, and that about all. Staff is miserable and useless. Anytime you see them they appear depressed and in a mood. Hotel is filled with : xxx : guests in halls, and parking lot. Not a safe feeling at all.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, August 8, 2014
Dear Shaun:

Thank you for taking the time to review our property. I would like to personally apologize for the challenges you experienced during your stay. Again thank you for bringing these items to our attention. Please contact me to discuss your stay at 305-4637195. Looking forward in speaking with you soon

Thank you,

Carmen Iglesias, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Costa Mesa, California
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 28, 2014

I arrived very late at the hotel (about 2 am) and they were waiting for me. The guy at the reception was very friendly and made the check in fast and smooth. The rooms are big and the location of the hotel is very close to the airport though it is very quiet. I didn't have time to use their pool but I surely enjoyed my free breakfast with coffee, orange juice, tortillas and scrambled eggs....I asked for a late check out and this wasn't a problem either...The hotel also has a shuttle to the airport and they gave me a ride...I had a nice chat with the driver and when I wanted to tip him, he refused and told me that he was just happy that I enjoyed my stay at the hotel so much. This is a new hotel in a safe area and I am looking forward to stay there again...

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, August 8, 2014
Dear Ingo,
Thanks so much for taking the time to share your comments about our property. We are so glad you had such a great stay with us and found our staff and accommodations so enjoyable. We look forward to welcoming your group again soon.

Thank you,

Carmen Iglesias. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key West, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 24, 2014

This place is beyond terrible. The front desk staff is very rude and very unhelpful. The internet, WiFi and Hard Line does not work. The Breakfast is ok but all the hot items were cold. And did I mention how rude the staff was???

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, July 29, 2014
Dear Islanddrew:
Thank you for taking the time to review our property. I would like to personally apologize for any challenges you experienced during your stay. I will personally speak to the front desk team members and ensure they are retrained on customer service. Again thank you for bringing this to our attention. I will personally address this issues. Hope you can give us another chance to serve you,

Sincerely,

Carmen Iglesias, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gig Harbor, Washington, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

Needed a clean, reasonably priced hotel with pool for an overnight stay before leaving from Miami International for a trip with the grandkids to the Galapagos. This facility not only met that need, but it was a pleasure to stay at as the staff was very accommodating. The convenience of the airport shuttle was an added bonus and the breakfast, while certainly not grand, was very nice. I would definitely stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Miami Airport West Inn & Suites

Address: 3875 Northwest 107th Avenue, Doral, FL 33178
Phone Number:
Location: United States > Florida > Doral
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Doral
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Miami Airport West Inn & Suites 2.5*
Number of rooms: 103
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Also Known As:
Best Western Miami Airport West Inn And Suites
Best Western Miami Airport West Hotel Miami
Miami Best Western

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