I stayed for two periods on this hotel, from JAN 21 until JAN 25, 2014, and from FEB 01 until 03 FEB 2014. During the first stay, everything went fine. But, on the second one.... I, my family and friends, paid in advance for both reservations on the Hotwire Site, when we arrived on FEB 01, at 8:30 a.m, we left our luggage at the hotel's conference room, when we came back to do our check in at almost 11:00 p.m, we were informed that the hotel was sold out. I told them that I had paid for the rooms, with 6 months in advance, and asked what had happened?? They gave me an excuse, and told me that they will take us to another hotel.and the problem was that we would have to came back the next day until 9:00 a.m., to have breakfast (which was included on the rate). When I arrived almost midnight at the other hotel, I asked if they serve breakfast, and they told me yes, but it was a menu breakfast. Resuming, people from Best Western were so cheapskate, that besides all the trouble they caused to us, they did not pay a breakfast for 4 adults and 2 children!!!
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- Also Known As:
- Best Western Miami Airport West Hotel Miami
- Best Western Miami Airport West Inn And Suites
- Miami Best Western