Last minute reservation because I missed flight. Made reservation at 7:30pm (non refundable). The "complimentary" shuttle from airport to hotel finally arrived at 9:50pm, after 4 calls! Coffee carafe missing from room. Apparently the carafe wasn't missing....it's not provided; you're supposed to use the disposable cups! (That's what they told me). No time for coffee/breakfast .... they fail to tell you that the shuttle only operates once an hour (& they're only 5 miles from a major international airport). The staff was pleasant, but unfortunately for them, there are many hotels to chooae from. Very disappointing.
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- Also Known As:
- Best Western Miami Airport West Inn And Suites
- Best Western Miami Airport West Hotel Miami
- Miami Best Western