The price was right and the hotel was ok, but we had a bad experience with the airport shuttle. We called the hotel and told them where we were. They said they would be there in less than 25 minutes. We stood there for 45 minutes. No shuttle. I called again and they said they would be there in a few minutes, about 10 minutes later the shuttle came. The driver knew we were frustrated, so rather than telling me that he was sorry that he was running behind, he told me he had driven by twice and that we weren’t they. That really made me angry. I never moved the entire time we were waiting and I never took my eyes off of the shuttles going by us. He had not driven by us and lying to me was the last straw. I stay at the airport hotels if I wanted rely on their transportation instead of renting a car. When the shuttle driver does stuff like that I have no faith that their service will be reliable, so I won’t stay with them again. I flew back through this airport a few days later and stayed at another airport hotel.
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- Also Known As:
- Extended Stay Deluxe Miami - Airport - Doral Hotel Miami
- Extended Stay America Miami
- Extended Stay Miami
- Miami Extended Stay