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“First Impressions Matter” 4 of 5 stars
Review of Aloft Miami Doral

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Aloft Miami Doral
3.0 of 5 Hotel   |   3265 NW 107th Avenue, Doral, FL 33172   |  
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Ranked #20 of 21 Hotels in Doral
Orlando, Florida
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
“First Impressions Matter”
4 of 5 stars Reviewed August 17, 2014

This Aloft is similiar to other Alofts in style, however the staff reception made it a great
experience. My sister and I were greated by the smiling faces of the front TV desk person.
One of the front desk people went out and brought in our luggage. They let us know they were
doing a party for the soccer playoffs and gave us coupons for discounts and free drinks. We went
upstairs to our room and were pleasantly surprised at how clean it was. The rugs had
recently been cleaned snd smelled great. We had a refridgerator and safe. Tthe only thing
which I would have liked was a microwave.

I would recommend this Aloft.

Room Tip: Top floors are the best.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftmiami, Manager at Aloft Miami Doral, responded to this review, August 27, 2014
Hello Anita H!

It was truly a pleasure to read your review on your recent stay with us. We want to say thank you, from all of us here at Aloft Miami Doral! I will make sure to pass along your wonderful comments to the staff.

We hope to welcome you back in the near future.

Have an easy breezy day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
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    65
    14
    7
    16
See reviews for
48
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
Top Contributor
98 reviews 98 reviews
88 hotel reviews
Reviews in 44 cities Reviews in 44 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 26, 2014

This was my first experience staying at an Aloft and it was pretty good. The hotel room felt more like a college dorm because of the decor. The beds were Awesome though!!
Check in was ok.,,, I like the music they had in the lobby but there were too many people hanging out there that didn't look like guest's.

Another thing that bothered me was the construction noise you can here in the room! You can hear it very clearly from the 6th floor and it was kind of hard to sleep!

Everything else was okay... Great property overall.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 26, 2014

Bartenders are very knowledgable and are great about CS. I would return here and recommend other to do same. Cristy was amazing. Mixed a variety of drinks and my party was very happy. A+++ I highly recommend a loft. Great hotel, great bar! All the bartenders were amazing. I am highly impressed. Aloft 100!!!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftmiami, Manager at Aloft Miami Doral, responded to this review, June 30, 2014
Hello Cesar R,

Wow, thank you for your wonderful review. We loved reading your feedback regarding our staff! I will make sure to pass along your great comments to Cristy and the team. We are all happy to know that you and your party had a great time. We are hosting many more celebrations this
month, we would love to have you back for another visit!

Sincerely,
Valentina Serna
Sales Manager
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Houston, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 22, 2014

The price was a good deal, rooms are very simple but comfortable. The hotel was very busy during our stay so parking was a problem, we parked on a recently cleared lot and ended up with an ant infestation in our rental car. The pool is nice but there is construction next to it so not a pretty sight. Overall a good stay for the low price.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftmiami, Manager at Aloft Miami Doral, responded to this review, June 30, 2014
Hello aracne63,

Thank you for taking the time to write a review. We will have to agree on the great deals we were offering this past week and our comfortable rooms! Our hotel was very busy this past week with mixture of different events, celebrations and the world cup, which we are offering additional parking for as well as valet services. The construction you saw is for the new Element Miami Doral hotel, opening soon. Thanks again for your review, we hope to welcome you back in the near future.

Sincerely,
Valentina Serna
Sales Manager
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St. John's, Antigua
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 9, 2014

Good location. Hotel in completely "non smoking". Well.............not quite. People are "allowed" to smoke at the outside breakfast tables. The staff see them and nothing is done about it. This needs to be addressed.

Apart from that most other aspects are fine.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftmiami, Manager at Aloft Miami Doral, responded to this review, June 10, 2014
Hello Adolphus J,
Thank you for taking the time to share your review with us. Please know we follow a very strict smoke free policy and there’s a $500 (USD) fine per night for anyone smoking inside the hotel. The hotel reserves the right to require a guest to leave if found smoking indoors. Smoking is only permitted in our designated outdoor locations.

It would be great to welcome you back soon!

Sales Manager,
Valentina Serna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed May 19, 2014

I had a canceled reservation for which the hotel failed to refund the pre- charge to my credit card. Very annoying. Have called twice already. First time a lady told me that the refund will go back to me in 3-4 days. Well, 3-4 weeks later, still nothing. I called the hotel again and this time was told to call them back since apparently no one there knew what was going on. Extremely disappointed at the lack of customer service.

  • Stayed March 2014, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftmiami, Manager at Aloft Miami Doral, responded to this review, May 22, 2014
Hello Cxs513,

Thank you for taking the time to write a review. We understand that this might have been an inconvenience for you. At Aloft Miami Doral we take pride in our service and a credible approach when it comes to handling all financial transactions.

Please contact me directly at 786-331-1889 or via e-mail at valentina.serna@aloftmiamidoral.com and I will be more than happy to assist you with getting this issue resolved immediately.


Valentina Serna
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 6, 2014

I am a SPG Platinum and Lifetime Gold Member (closing in on lifetime Platinum). While most Aloft hotels are pretty much the same as far as the rooms, lobby and general offerings go there is a HUGE difference on how generous they are when extending SPG Platinum perks to guests.
To make matters worse, it doesn't seem to be a general policy issue alone but more like how much the person who checks you in is in the mood of giving you for example a free full buffet voucher or just telling you your platinum perk only means a coffee and a muffin for breakfast.

Consider the Element (also a Starwood hotel) near the airport as an alternative - FULL breakfast and evening snacks including beer and wine.

Room Tip: Rooms facing the main street are not a good choice. You will hear the traffic. A room facing the poo...
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloft Miami Doral

Address: 3265 NW 107th Avenue, Doral, FL 33172
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 21 Hotels in Doral
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Miami Doral 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Aloft Doral hotel makes travel fresh and fun, with bold modern design, bright social spaces and a spirit of adventure - perfect for travelers who want unique experiences. Aloft has a variety of features like grab & go gourmet, a thriving bar scene, free WiFi and a cool concierge - each ideal for today's active lifestyle. At Aloft, energy flows and personalities mingle in free-flowing, no-walls/no-limits space. ... more   less 
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