At first you think, WOW, this place is happening. But that changes real quick with your first interaction with staff - especially the check-in, front counter. And once you interact with the Managers, you realize why the staff could careless. Have questions? Good luck getting them to answer the phone - they don't and although you can leave messages till your heart's content, they won't call back. Send an email? HA - fat chance on a response. Bottom line - this place is a fad and eventually the Miami crowd will move on.
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