This hotel had the worst service EVER! Although they appeared to have numerous staff around the property at any given time, no one tended to those at the pool, and even simple requests went ignored. Prices for drinks were expensive, which would have been fine if there was any alcohol actually put in the drinks. There were very few staff who understood or spoke English. One day I had to write my order on the waiter's pad, and all I wanted was a ham and swiss sandwich served by the pool. That was CLEARLY way too much to ask for. Just one example of the poor service encountered the entire visit.
- Official Description (provided by the hotel):
- InterContinental at Doral Miami is located in the heart of the city of Doral within 4 miles of Miami's two largest malls - International and Dolphin, business parks and next to an array of entertainment choices like sports bars and trendy restaurants to choose from. Only 7 miles away from the International Airport, offering complimentary shuttle service every hour on the hour (6a-10p). Our guestrooms have soundproof windows, custom mattresses, LCD, rain showers and more. ... more less
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- Also Known As:
- Intercontinental At Doral Miami Hotel Doral
- Intercontinental Miami