This was the only hotel we could find available, we were staying a night and then leaving for our cruise the next morning.
The van driver that picked us up from the airport, kept driving past us everytime but we laughed that off and thanked him for picking us up.
We ended up in a smoking room, luckily it didn't smell too bad. The beds were standard Hampton ones and the room was ok. You could tell the room had some problems because of the stains on the ceiling. The issue with this hotel is the afternoon - 11pm shuttle driver, he gives the incorrect information ( the man with the mole). He dropped us off at the mall for lunch around 3:30/4 and said when we are ready to call him and he would pick us up. So we called the hotel and they informed us that the shuttle wouldn't be running again until 9pm. Needless to say we had to find a cab and now pay around $20. This wasn't right and I believe the hotel should have compensated us for that!
Breakfast was crazy, not enough seating or food. I asked one of the attendants working for cream cheese and he said no say.. he doesn't know... So I found an Asian woman who looked like a manager, where the cream cheese and other items were and she said they were all out. How do you not have the essentials and you are at least 90% occupied???? This was a dissappointment. Breakfast was not like the other Hamptons and I hope a change happens with their standards. Management needs to step in and see whats going on.
The night auditor was great forget his name but he knows why!!!
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- Also Known As:
- Hampton Inn Miami-Airport West Hotel Miami
- Miami Hampton Inn