Our family stayed here for 3 nights in March and found the staff really helpful and the room was clean. We used the shuttle to the airport and really enjoyed talking to the driver. We also appreciated the availabiltiy of a washer/dryer as we used them before heading off on our cruise. Only one small complaint was I found the one bedroom suite to be a bit cluttered with too much furniture. Anyways the room was clean and would definitely recommend it. If your planning to stay here before a cruise, the taxi to the port was $46.