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“BEST BUY HOTEL OPTION IN THE DORAL AREA” 4 of 5 stars
Review of Hampton Inn & Suites Miami-Doral/Dolphin Mall

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Hampton Inn & Suites Miami-Doral/Dolphin Mall
2.5 of 5 Hotel   |   11600 NW 41st St, Doral, FL 33178   |  
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Special Offer
HHonors Weekend Special
Ranked #5 of 22 Hotels in Doral
Certificate of Excellence
Managua, Nicaragua
Level Contributor
160 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“BEST BUY HOTEL OPTION IN THE DORAL AREA”
4 of 5 stars Reviewed March 4, 2014

With no doubt about it, I can say that this hotel property is the best option to stay in the area of ​​El Doral, offers very attractive rates for a full service including High Speed ​​Internet, Breakfast, and comfortable rooms and especially a staff very friendly and professional.

Also are available free shuttles between the Hotel and MIA and nearest malls (Dolphin and International). Also, don't hesitate to visit the next door Cuban restaurant, Las Vegas.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, April 3, 2014
Dear Jorge A

Wow!! What an amazing review. I cannot say thank you enough for your kind words of the staff and the amenities we offer. At the Hampton Inn & Suites Dolphin Mall our goal is to ensure that all guests are treated in a way that will make them loyal to our brand and our property. When you stay with us you can ensure you are staying with family.

Thanks Again

Jenny R Estrada
General Manager
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578 reviews from our community

Traveler rating
    238
    229
    75
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    15
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215
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Augusta, Georgia
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed February 28, 2014

We had a group of 6 staying here for a business trip. The staff was very friendly and attentive.
Great location for walk to restaurants. Close to the highway and very convenient to the airport. The shuttle was nice but some members of our team had to wait over an hour to be picked up at the airport, it took several call for them to be responsive. Overall though it was a great stay.

Room Tip: ask for top floor with no connector Spanish speaking staff
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, April 3, 2014
Dear kjay67

Thank you for your 5 star review of our property. I am thrilled to hear that your group was taken care of during your time here in Miami.As for the transportation we offer we have made several changes to the scheduling to help reduce our wait times for our guest at the airport. This is especially important since we are the furthest location west of Miami International and we realize how important it is for everyone to have a smooth arrival. Again thank you for taking the time to share your thoughts.

Kind Regards

Jenny R Estrada
General Manager
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Toronto, Canada
Level Contributor
638 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 533 helpful votes
5 of 5 stars Reviewed February 26, 2014

I was completely blown away by the superb service at the Hampton Inn Suites Doral. The service was over and above the norm and more importantly, it seemed genuine. Within ten minutes of arriving in my room, I received a call from the front desk to ensure my room was okay. I've stayed at many hotels/motels in my day and this has never happened to me. This was only the beginning of great service, from the advice on dinner, bar service, the shuttle to Dolphin Mall, breakfast and arranging our shuttle to the Port of Miami, everyone was very helpful. The location is not the best for "Miami" proper. You are a solid thirty minutes from downtown/South Beach. At $160 a night on a Thursday, it does seem a little pricey for essentially a suburban hotel, but that said, it is still Miami in February. I highly recommend this Hampton Inn location, you will not be disappointed!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, February 27, 2014
Dear tdsuperstar

Thank you so much for your review. I am thrilled to see that we were able to make such am impression on you during your stay with us. You are right on when you say that our service is genuine, our staff truly cares about each of our guests comfort and will do what it takes to exceed expectations. When you are with us you're family. I will share your comments with the staff and we look forward to the next opportunity to serve you.

Warm Regards
Jenny Estrada
General Manager
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Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 25, 2014

We recently stayed here for two nights and really liked the staff and the way we were treated. The hotel is a bit shabby but it is very personable and the gym has good equipment and the rooms are really clean. The breakfast has lots of options and the main lobby is nice and warm and friendly. The only downside for us while we were there is that we wanted to tour downtown Miami but it is very far and the only real option is to rent a car or take a cab (which is not cheap) but when we originally booked it we hadn't planned on having time to tour downtown. We would stay here again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, February 27, 2014
Dear cruisie101

We appreciate you sharing your thoughts on trip advisor and commenting on our great customer service. Our property will be undergoing some changes this year so we can ensure that all aspects of our hotel meet guests expectations. Again thank you for staying with us.

Kind Regards
Jenny R Estrada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 17, 2014

We booked this for the night before our cruise, no shuttle at the airport however we were told to take a taxi and the front desk would pay us back. the cost was about $20.00. The room was light and airy and done in nice carribean colors. We overlooked the pool which was great! The bed was incredibly comfy which is always nice. We took the free hotel shuttle to the nearby dolphin mall which was a great place to get last minute items for the cruise. The shuttle was a bit late to pick us up to go back to the hotel but it was free. The next day our breakfast was actually better than the normal hotel lobby breakfast, very busy but nice and fresh. Our shuttle to the cruise port was $55.00 for 2 which was expensive but easy. over all great!!

Room Tip: Ground floor is great as your view is of the pool which is beautiful and its close to breakfast in t...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, February 27, 2014
Dear Gruxgirl

So happy hear that you started off your vacation right with us. Dolphin Mall is truly the one stop shop for all travelers whether its some last minute items or a full day shopping spree. I am also glad to hear that you enjoyed the breakfast, so many yummy options to choose from and we make sure to keep the items fresh and hot all morning long. Thank you for staying with us and we look forward to the next opportunity to serve you.

Kind Regards
Jenny R Estrada
General Manager
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A TripAdvisor Member
5 of 5 stars Reviewed February 17, 2014

Continental breakfast was great! OMG, Hot oatmeal! Room was great. Good sleep quality. Staff was courteous. Overall a good experience. My son loved the gummy bears at check in. I have to type 200 characters so I am typing more for this review. IN the future, I won't review because of this requirement. .

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, February 27, 2014
Another 5 Star review!!!! Thank you so much for your kind words. I couldn't agree with you more that the oatmeal is amazing and also a guest favorite has to be the fresh waffles, such a treat. Thank you for your excellent rating, until the next time.


Kind Regards
Jenny R Estrada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 16, 2014

We stayed 2 nights over Valentine's weekend and were very pleased with almost every aspect of our visit. The King size suite was extremely comfortable and well-maintained. Christian, at the front desk, was very helpful and pleasant. Great breakfast selection. Only 2 negatives were the rude lady working the desk early Sunday morning and the fact that the airport shuttle doesn't run 24 hours. Would definitely stay here again.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, February 17, 2014
Dear Tex bound

Thank you for sharing your feed back on trip advisor. We are very happy that you enjoyed your stay and that Christian was able to provide you great customer service. I have also noted and addressed your comments with the staff member on shift that Sunday morning and assure that this will not repeat itself. We pride ourselves on customer service excellence and always striving to ensure we deliver just that. Should your travels every bring you back to Miami we would love to have you stay with us again.

Kind Regards
Jenny R Estrada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Miami-Doral/Dolphin Mall

Address: 11600 NW 41st St, Doral, FL 33178
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Doral
#6 Business Hotel in Doral
#7 Romantic Hotel in Doral
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami-Doral/Dolphin Mall 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Our newly renovated hotel is located in the Dolphin Mall/International Mall area of Miami/Doral, Florida with shuttle service available. Located only moments away from Miami International Airport, our hotel offers beautifully appointed rooms and 2 room condominium style suites with fully equipped kitchens. We can't wait to meet you on your next trip to Miami! ... more   less 
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Also Known As:
Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel Miami
Hampton Inn And Suites Miami-Doral/Dolphin Mall
Hampton Inn Doral Blvd
Hampton Inn Miami
Miami Hampton Inn

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