We chose the hotel basically because we have a "no surprises" policy for our annual family vacations and there are no surprises with Hampton. Good location close to airport so allowed us a quick smooth arrival and departure. Shuttles on the hour 24 hours a day which is great. Even though we rented a car (you are far from downtown and need a car to move around), all our flights home were different so we used the shuttle). Hotel rooms clean and breakfast is available from six to ten and is free. Nice thing is that they allow you to use the breakfast area and microwave all evening so you can hang out as a family there as well. Pool a bit small and we didn't use it. All in all the staff makes it a nice experience. Couple of other things: for coffee "snobs" like me the coffee was always bad. They have smoking rooms if you need them. Most hotels don't advertise that anymore. Also air conditioners are very noisy and kick in at random hours in the night. Finally, if you are eco-friendly these hotels use plastic, paper and Styrofoam a lot, which can be upsetting.