We've browsed a lot of hotels during our trip to Miami and we chose this hotel because it offers a complimentary shuttle service to and from the aiport and anywhere within a five mile radius from the hotel. When we arrive at the airport, I called up the hotel and ask for a shuttle service. We waited at least 30 to 35 minutes. The driver was nice though. When we arrive at the hotel, we checked in, and it was a breeze. The check in time was not until 3 pm so we left our bags and went to the mall which is like a 10-minute drive from the hotel. We used the shuttle again to drive back to the hotel, no problem.
Back at the hotel, when we were already in our room, we noticed that the AC was not cooling the room so we requested a different room. We were transferred by the receptionist right away. When were already settled, I noticed that there was an exhaust vent in the toilet/bathroom but it wasn't working at all. So you just need to open the windows or turn the ac full blast after you do your thing in the toilet, if you know what I mean. That was kind of a turn off for me but it wasn't that bad. But anyway, the room was clean, and beds were soft and I had a very good night sleep. There was free internet and cable by the way, so that's a plus.
My most favorite part was the free breakfast. I did not expect it would be that good. You have a lot of choices, cereals, muffins, bread, fruits, eggs, bacon (they have different meats everyday), and best of all, the waffles, the best! I loved it so much that I actually bought a waffle maker when I went home. They have a variety of great coffees as well in their coffee area which is available 24 hours a day.
Overall, the hotel was great. The hotel personnel that we've met were all nice. The breakfast lady always greets you with a big smile. And although the shuttle service was a bit busy all the time (thus the waiting time), the drivers have no problem picking you up even at 10 or 11 pm anywhere within the radius (with that I meant the mall), with all smiles. I would definitely stayed there again and I will have no problem recommending the hotel to my friends.